Commercial Account Handler

Commercial Insurance Account Handler

Overview

We’re looking for a detail-oriented Commercial Insurance Account Handler to support the management of client portfolios, ensuring high levels of service and retention. You’ll work closely with Account Executives, insurers, and clients to administer policies and handle day-to-day queries. The successful candidate will have a track record supporting varied cross-sector portfolios and will be comfortable handling complex commercial clients.

Key Responsibilities

• Manage a portfolio of commercial insurance clients across various sectors
• Process renewals, mid-term adjustments, and new business quotations
• Liaise with insurers to obtain terms and negotiate cover where required
• Prepare and issue policy documentation accurately and on time
• Handle client queries promptly, providing clear and compliant advice
• Maintain accurate records in internal systems and ensure data integrity
• Support Account Executives with client reviews and presentations

Requirements

• Previous experience in commercial insurance
• Strong understanding of commercial lines products (e.g. property, cyber, motor fleet, trade, construction and financial lines)
• Excellent communication and organisational skills
• Attention to detail and ability to manage multiple tasks
• Working knowledge of FCA regulations and compliance standards
• Cert CII (or working towards) preferred

What We Offer

• Competitive salary and benefits package
• Support for professional development and qualifications
• Collaborative and professional working environment

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.

If you’re a dedicated professional ready to advance your career, apply now—we’d love to have you on our team!