Travel Operations Manager

Company: Rockpool Recruitment
Apply for the Travel Operations Manager
Location: London
Job Description:

Travel Operations Manager

We are recruiting on behalf of a highly exciting client operating right at the heart of the entertainment and touring world. They are looking for a Travel Operations Manager who cannot only keep complex travel running seamlessly, but also step back and make the whole operation work better.

This is a full-time, hybrid role with 3 days a week in their London office — perfect for someone who enjoys being hands-on but also wants to shape how things are done.

Travel Operations Manager – What will I be doing?

  • Owning end-to-end travel for artists, crew and production teams
  • Pulling together complex itineraries across multiple moving parts
  • Stepping in when plans change and keeping everything on track
  • Leading and supporting a small travel function or team
  • Improving processes, workflows and ways of working across the travel operation
  • Bringing structure, consistency and smarter ways of doing things in a fast-paced environment

Travel Operations Manager – what experience do I need?

  • Strong travel operations background, ideally within entertainment, touring or events
  • Confident using Galileo GDS
  • Experience balancing hands-on delivery with team or operational oversight
  • Someone who spots inefficiencies and naturally looks to improve them
  • Calm, practical and solutions-focused when things get busy (which they will)

Travel Operations Manager – What else do I need to know?

Full-time role

Hybrid – 3 days a week in the London office

A fast-moving, high-energy environment where no two days are the same

A genuine opportunity to shape and improve how the travel function operates, not just deliver it

Posted: May 1st, 2026