Salary c.£70,000
Location: London / Home based with requirement to do 4 office days per month (weekly / 2 days per fortnight or 4 days in one week)
An established and fast-growing UK insurer is seeking a Compliance Monitoring Manager to join its high-performing Risk & Compliance function. This is an opportunity to play a key role in shaping and delivering a robust compliance monitoring framework within a business that combines innovative technology with deep industry expertise.
The Opportunity
You will be responsible for designing and delivering a dynamic, risk-based compliance monitoring and assurance plan. Working closely with first-line teams, you’ll provide independent oversight, constructive challenge, and actionable insight to ensure regulatory compliance and strong customer outcomes.
This is a hands-on role with real ownership, offering exposure across the full breadth of insurance operations including sales, claims, complaints, financial promotions, and outsourcing.
Key Responsibilities
- Develop and execute a comprehensive compliance monitoring and assurance plan, including thematic reviews and control testing
- Conduct deep-dive assessments across key business areas to evaluate regulatory compliance and effectiveness of controls
- Identify control weaknesses, root causes, and emerging risks, ensuring remediation actions are agreed and tracked to completion
- Produce clear, insightful reporting for senior stakeholders and governance committees
- Support targeted reviews in response to incidents, regulatory changes, or emerging risks
- Enhance monitoring methodologies, frameworks, and reporting processes
- Use MI, data analytics, and trend analysis to inform risk-based priorities
- Build strong relationships across the business, embedding a culture of proactive and proportionate compliance
About You
- Strong understanding of FCA regulations, including Consumer Duty, SYSC, PROD, ICOBS, and financial crime requirements
- Experience in compliance monitoring, assurance, or testing within insurance or financial services
- Analytical mindset with the ability to identify root causes and deliver practical recommendations
- Confident communicator, able to engage and influence stakeholders at all levels
- Self-starter, comfortable working independently and managing competing priorities
Desirable:
- Experience within home or personal lines insurance
- Knowledge of SMCR, outsourcing oversight, and data-led assurance approaches
- Relevant qualifications (e.g. ICA, CISI, ACII)
- Exposure to regulatory reviews or thematic work (e.g. FCA/PRA, s166)
Why Apply?
- Join a collaborative, forward-thinking organisation with a strong reputation for innovation and customer focus
- Work in a flexible, hybrid environment with genuine work-life balance
- Be part of a business recognised as a great place to work, with a supportive and inclusive culture
- Access strong benefits including bonus potential, private healthcare, pension, and professional development support
- Opportunity to make a tangible impact in a growing, purpose-driven organisation
This is an excellent opportunity for a compliance professional looking to take ownership in a dynamic environment where their work will directly influence customer outcomes and regulatory excellence.
Apply now to find out more.