Administration Manager

Administration Manager | Lead and Modernise a Core Business Function

If you’re currently managing an admin team but feel your role is limited to oversight rather than having a real say in how things are run, this offers the opportunity to step into a position where you can shape how a firm operates day to day. This is a role with real ownership, where you will lead a function, improve processes, and directly impact how efficiently the wider business runs.

The Firm

This is a full-service London law firm with a broad client base spanning individuals, businesses, and international clients. The firm has built its reputation on offering a partner-led, commercially focused service across a range of practice areas, combining high-quality legal work with a more agile and accessible approach than larger firms. Clients are often long-standing, with relationships built on responsiveness and consistency.

Internally, there is a strong emphasis on collaboration between teams and departments. Business support functions are seen as integral to the firm’s success, not separate from it, which means your role sits close to both fee earners and senior leadership.

The culture is professional but modern, with an openness to improving systems, processes, and ways of working. There is a clear recognition that operational efficiency and client experience go hand in hand.

The Role

You will take ownership of the administration function across the firm, overseeing day-to-day operations while identifying opportunities to improve efficiency and consistency. Your focus will be on both people and process. You will manage a small team of administration and compliance specialists, setting clear expectations, supporting development, and creating a high-performing, accountable culture.

Alongside team leadership, you will review and streamline administrative workflows across areas such as file management, document handling, and client communication. You will ensure processes are not only effective but aligned with regulatory requirements, including Lexcel standards and client onboarding compliance.

A key part of your role will be using data to drive decisions. You will produce and analyse management information, track performance across the team and wider business, and use this insight to improve how the function operates. You will also act as a central point of contact for internal stakeholders, ensuring the admin team supports fee earners effectively while maintaining high standards of client service.

The Candidate

• Experience managing a team of legal administrators
• Strong understanding of legal compliance, particularly client onboarding and file management processes
• Proven ability to lead, develop, and motivate a team
• Strong organisational and analytical skills, with the ability to manage multiple priorities
• Experience improving processes and driving operational efficiency
• Confident communicator, able to build relationships across all levels of a business
• Commercially aware, with an understanding of how administration supports wider business performance

What’s On Offer

• £40,000 – £45,000 depending on experience
• Hybrid working (4 days in a central London office, 1 day from home)
• A role with genuine ownership over a key business function
• The opportunity to shape and improve how the firm operates internally
• Exposure to senior stakeholders and involvement in wider business initiatives
• A position that offers both operational responsibility and longer-term development
• This is an opportunity to move beyond a purely operational role into one where you can influence how a firm runs and evolves, and your role will evolve with that.

If this is of interest, then please apply now or reach out to Freddie Bolwell for a confidential discussion.