Senior Claims Adjuster
Financial Lines | London Market
An established insurer is looking to appoint a Senior Claims Adjuster to join its Financial Lines claims team.
This role will have a particular focus on FI and D&O claims, with some PI exposure, and offers the opportunity to join a team handling complex international business in a highly visible, market-facing position.
The FI book is a newer area for the business, so this role will suit someone who enjoys being externally facing, building relationships and acting as a key point of contact across the market. The D&O portfolio is highly international in nature, making this an excellent opportunity for someone who is comfortable operating across jurisdictions and working with a wide range of stakeholders. There is also scope for international travel, with trips likely to include locations such as Italy, Greece and potentially Australia.
Key areas of focus will include:
- Managing a portfolio of FI and D&O claims, with some PI exposure
- Handling claims from first notification through to resolution and settlement
- Ensuring claims are managed proactively, efficiently and in line with internal procedures and authority levels
- Building and maintaining strong relationships with brokers, customers, co-insurers and external service providers
- Playing a visible, market-facing role, particularly in support of the growing FI portfolio
- Supporting accurate reserving and protecting the business’s financial interests
- Keeping internal systems and claims records fully up to date, including management of workflow through relevant claims platforms
- Working closely with underwriting and other internal stakeholders to ensure a joined-up approach to claims management
- Contributing to claims reviews, reserving work, reinsurance analysis and wider team initiatives
- Providing technical support and guidance to colleagues where required
Requirements:
- Strong Financial Lines claims experience, particularly across FI and/or D&O
- Minimum 7+ years’ insurance claims experience
- London Market claims experience and a solid understanding of the international market
- The ability to manage claims with a proactive, commercially minded approach
- Strong communication and stakeholder management skills
- Confidence operating in a client-facing and relationship-led environment
- The ability to work independently while also contributing effectively as part of a wider team
This is a fantastic opportunity for a technically strong Financial Lines claims professional looking for a broad, visible role with genuine international exposure, externally facing responsibility and the chance to be part of a growing area of the portfolio.