General Manager – Iconic Multi-Concept Venue & Event Space
The Opportunity We are hiring a General Manager for one of the city's most celebrated cultural landmarks event space featuring a large-capacity live performance room, multiple bars, a terrace, and dedicated artist facilities with a late-night license. Strategically located within a prominent creative campus, this venue has built a global reputation for hosting breakthrough artists, legendary club residencies, brand takeovers, and high-profile screenings.
The Vision for 2026 As the hospitality landscape evolves, this venue is entering its tenth year by undergoing a major transformation. We are pausing operations briefly to be reborn as a full-service hospitality destination, introducing an elevated food and beverage program alongside our heritage live music offering. We are seeking an exceptional leader to drive this new chapter.
Role Overview This is a high-level leadership role responsible for the day-to-day operation of the site. You will be tasked with ensuring operational excellence, driving commercial performance, safeguarding the premises license, and building a high-performing team that delivers world-class guest experiences.
What You’ll Achieve in 12 Months:
- Concept Relaunch: Oversee the successful opening of the new multi-concept offering, delivering a seamless experience for guests and partners.
- Operational Excellence: Lead flawless compliance across all events, ensuring health, safety, and security standards are upheld to protect the site license.
- Team Leadership: Build and inspire a flagship team, guiding department heads to hit recruitment targets, manage labor costs, and hit GP goals.
- Guest Experience: Elevate service standards by proactively monitoring feedback and implementing improvements that keep the venue at the forefront of the industry.
- Commercial Growth: Maximize revenue through bar sales optimization, developing incremental income streams, and managing budgets with financial rigor.
- Strategic Communication: Ensure total alignment between Directors, department heads, and front-of-house staff to keep the business unified and purpose-driven.
- Risk Management: Anticipate and mitigate operational risks through robust staff training and incident management procedures.
Key Requirements:
- Proven Track Record: Experience as a General Manager within a high-volume live music venue, multi-concept restaurant/bar, or large-scale event space.
- Commercial Acumen: Fully comfortable with P&L responsibility, budgeting, and sophisticated F&B cost control.
- Regulatory Knowledge: Deep understanding of licensing laws and health & safety frameworks within the late-night economy.
- Exceptional Communication: Ability to engage confidently with senior stakeholders, artists, agents, and external promoters.
- Leadership Style: Highly organized with the ability to balance immediate operational needs with long-term strategic planning.
Why Join Us?
- Shape a Legacy: Lead the evolution of a beloved venue through a major investment and conceptual pivot.
- Collaborative Environment: Work within a wider creative campus that unites music, culture, food, and drink.
- Impact: Make a lasting mark on the city's nightlife by shaping the future of a venue with genuine heritage and international recognition.