We are working with a global, well-established investment manager seeking to hire an Institutional Relationship Manager on a fixed-term basis (9–12 months maternity cover) within their London office.
This is a high-profile, client-facing role offering the opportunity to manage and develop relationships with a broad institutional client base across the UK, Europe and APAC, while working closely with internal investment and distribution teams.
The Role
You will be responsible for delivering a best-in-class client experience across a portfolio of institutional relationships, acting as the primary point of contact and trusted advisor to sophisticated investors including pension funds, endowments, foundations and family offices.
You will play a key role in supporting client retention, deepening strategic relationships, and contributing to the continued growth of the firm’s international institutional business.
Key Responsibilities
- Act as the lead relationship manager for a portfolio of international institutional clients
- Build and maintain strong, long-term relationships with key client stakeholders and consultants
- Deliver high-quality, solutions-oriented client service tailored to individual client needs
- Lead client meetings, reviews and discussions on performance, portfolio positioning and market developments
- Coordinate investor communications, reporting and ongoing engagement activity
- Support client retention efforts, including navigating periods of underperformance
- Manage CRM systems and maintain accurate records of client interactions and pipeline activity
- Partner with internal teams across investments, operations and compliance to ensure seamless client livery
- Support onboarding processes, due diligence requests and ongoing client servicing requirements
- Collaborate with sales and consultant relations teams to identify opportunities for deeper engagement
Ideal Candidate
- 5+ years’ experience in institutional relationship management, client service or a similar role within asset management
- Immediately available to start/ 1-2 week notice period.
- Proven track record managing sophisticated institutional client relationships
- Strong understanding of institutional investors, consultants and global distribution channels
- Commercially minded with a relationship-led, consultative approach
- Excellent communication and stakeholder management skills
- Highly organised, with the ability to manage multiple priorities in a fast-paced environment
- Experience using CRM systems (e.g. Salesforce) and strong proficiency in Microsoft Office
- Relevant industry qualifications (e.g. IMC) are advantageous
Due to the increased number of applications for this role, we will only respond to candidates whose experience most closely matches the criteria.
At our company, we prioritise equity throughout the recruitment process and are committed to ensuring fairness and equal opportunities for all applicants. If there is anything we can do to make the process more accessible to you, please let us know.