ESTATE MANAGER
✨MIXED-USE CAMPUS
Upto £50,000k + enhanced pension 9.5%, private medical & more...
CENTRAL LONDON
We are seeking an experienced and proactive Estates Manager to oversee the day-to-day operations of a vibrant, mixed-use campus. This is a dynamic role managing a diverse estate including retail, office, and specialist spaces, ensuring a high-quality environment for occupiers, visitors, and stakeholders. You will play a key role in maintaining strong relationships across the estate, delivering operational excellence, and ensuring compliance, safety, and sustainability standards are consistently achieve.
YOUR RESPONSIBILITIES...
- Build and maintain strong working relationships with occupiers, stakeholders, and neighbouring properties, ensuring clear and consistent communication across the estate
- Act as the main point of contact for occupier and contractor liaison, supporting coordination of landlord works and operational activities
- Manage the annual service charge budget, including forecasting, monitoring expenditure, and producing management accounts
- Facilitate regular stakeholder meetings to communicate planned maintenance, review performance, and address operational matters
- Liaise with external bodies including local authorities, emergency services, and utilities to coordinate estate-related activities
- Lead on emergency preparedness, including incident management planning, testing, and response procedures
- Ensure full compliance with Health & Safety legislation, acting as a key responsible person for estate operations and safe working practices
- Carry out regular audits to maintain high standards across public and back-of-house areas
- Oversee estate infrastructure including service roads, loading bays, and car parking operations
- Lead sustainability and biodiversity initiatives across the campus
- Manage waste operations and develop long-term strategies to improve efficiency and environmental performance
- Procure and manage service contracts, ensuring they meet the operational needs of the estate
- Oversee all hard and soft services including M&E, cleaning, security, landscaping, fabric maintenance, and waste
- Manage planned preventative maintenance (PPM) programmes and coordinate reactive maintenance alongside technical teams
- Maintain estate documentation including fire safety, water hygiene, and access equipment records
- Act as Senior Fire Warden and support occupiers in meeting their statutory compliance obligations
- Handle incidents, complaints, insurance claims, and disputes in a professional and timely manner
- Support seasonal estate initiatives, including landscaping and event-related activities
ABOUT YOU...
- Proven experience in estates, facilities, or property management within a complex or mixed-use environment
- Strong knowledge of service charge budgeting, contractor management, and estate operations
- Solid understanding of M&E services, PPM programmes, and compliance requirements
- Confident managing multiple stakeholders in a customer-facing environment
- Experience overseeing both hard and soft FM services
- Knowledge of Health & Safety legislation and compliance frameworks
- Strong organisational, communication, and problem-solving skills
- Proactive, hands-on approach with the ability to manage competing priorities
WHY SHOULD YOU APPLY...?
- Opportunity to manage a high-profile, diverse estate
- Varied role with real autonomy and stakeholder engagement
- Work within a collaborative and forward-thinking environment
- Competitive salary and benefits package