Logistics & Operations Co Ordinator
Are you early in your logistics or operations career and hungry to build something meaningful within a high growth Fashion brand?
Do you thrive in a fast growth Fashion environment where operational excellence and commercial control go hand in hand?
Are you confident managing international freight, 3PL partners, and cross functional stakeholders to deliver on time and in full?
MacGregor Black are partnering with a high growth Fashion brand on the search for a Logistics & Operations Co Ordinator. This is a permanent role based in London.
As Logistics & Operations Co Ordinator, you will take ownership of global supply chain operations, with a particular focus on wholesale fulfilment, international shipping, and operational performance.
You will ensure every wholesale order is delivered on time, in full, and in line with retailer inwards requirements across the UK, EU, USA and other international markets. Alongside day to day execution, you will play a key role in driving process improvement, cost control, and partner performance as the brand continues to scale.
Key Responsibilities:
- Lead wholesale logistics, ensuring full compliance with customer inwards manuals and routing guides across multiple territories.
- Manage 3PL partners, setting KPIs, monitoring service levels, and forecasting volumes to support growth.
- Own international freight and compliance, including customs documentation, HTS codes, EIN and MID registrations, and duty and VAT oversight.
- Partner with Finance on logistics budgets, cost tracking, and invoice approvals.
- Raise wholesale invoices and resolve delivery or compliance queries with retail partners.
- Oversee outsourced Customer Service performance, improving delivery experience, returns processes, and review ratings.
- Track inventory movements, investigate discrepancies, and support accurate stock reporting.
- Drive sustainability initiatives across packaging, shipping methods, and supply chain efficiencies.
- Provide regular KPI reporting and operational insights to the leadership team.
- Support wider operational requirements including storage, facilities, and health and safety compliance.
What We're Looking For:
- 2 plus years’ experience in logistics, supply chain, or operations, ideally within Fashion or a wholesale led consumer brand.
- Proven experience managing wholesale deliveries and retailer compliance requirements.
- Strong knowledge of international shipping regulations, particularly USA imports and customs processes.
- Commercially astute, with experience managing costs and challenging external partners where required.
- Highly organised, detail focused, and comfortable working autonomously in a scaling environment.
- Confident communicator with the ability to build effective cross functional relationships.
- Strong Excel and logistics systems capability.
Salary - 40k basic
For more information, please contact Fraser Graham.