Content Project Manager

CONTENT PROJECT MANAGER

Department: Travel Experiences

Brands: TTC

Reports to: General Manager - Content

Direct Reports: Content Coordinator & Content Copy Editor

Contract Type: Fixed Term: May-October 2026

ABOUT US

Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences

for travellers by combining an unbeatable mix of exceptional service and quality at great

value.

As a global business with over 100 years of experience in the travel industry, our ethos of

being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at

the heart of everything we do - designing and running immersive, innovative and

responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience

the TTC difference.

OUR VALUES

• Driven by service

• An inherent passion for travel

• Commitment to our customers and to our people

• Commitment to social responsibility and our 5-year sustainability strategy

POSITION SUMMARY

This is an opportunity to lead a high-profile, time-critical content project at the heart of a major brand launch. As Content Project Manager, you will take ownership of a scaled rewrite of a large travel product catalogue, coordinating a copy editor, CMS editor, Production team members, and travel specialists to deliver quality content on time and within budget.

You will manage delivery of tiered content rewrites across the full product range ahead of launch, preparing the team for a complete post-launch rewrite to bring all remaining content up to the new brand standard.

The project covers a rewrite of IV and CS travel product catalogues, structured in tiers to prioritise the highest-impact content for launch:

Phase 1 (May – September 2026)

• Top sellers (20% of the catalogue) receive a full rewrite.
• A further 30% of the catalogue receives a partial rewrite, covering descriptions and brand language.
• The remaining 50% receives a light optimisation of brand language and SEO.
• All rewritten content is checked by the Travel Experiences team, uploaded to the CMS, and validated ahead of launch.

Phase 2 (October 2026)

• Prepare team plan for a full rewrite of all remaining itineraries not completed in Phase 1, aligned to new brand standards, and align with Production team to scope new imagery requirements to match brand briefs across the product range.

KEY RESPONSIBILITIES

• Own the end-to-end project plan across both phases of the programme.
• Build and maintain the project board in Monday.com, ensuring full visibility of tasks, owners and deadlines.
• Track progress against milestones and proactively manage risks and blockers.
• Ensure all content is approved and ready ahead of the brand launch date.
• Scope and hire a small temporary workforce within the approved budget, including a Copy Editor, Content Coordinator and Image Editor (to be coordinated with Production Lead).
• Coordinate and onboard approximately 10 Travel Experience team members, including Travel Director specialists, to support content checking (to be coordinated with GM Travel Experiences).
• Manage day-to-day workflows across the full project team, keeping everyone aligned and on track.
• Manage resourcing and delivery costs within the agreed budget
• Track expenditure and flag any risk of overrun promptly.
• Act as the primary day-to-day contact across all content workstreams.
• Provide clear, regular progress updates to senior stakeholders.
• Escalate decisions and risks in a timely and structured way.
• Oversee the upload and QA of all content in the C1 Content Management System.
• Develop and document the content workflow for the post-launch phase, ensuring it can be sustained and handed over effectively.
• Ensure all output meets the SEO and brand standards defined for each tier of the rewrite.

ROLE SUCCESS CRITERIA

• Proven experience managing complex, multi-workstream content or editorial projects.
• Strong resource planning and budget management skills.
• Experience building and managing project boards in Monday.com or a comparable tool.
• Ability to onboard, brief and coordinate a mixed team of permanent staff and contractors.
• Excellent communication and stakeholder management skills.
• Comfortable working at pace in a high-volume, deadline-driven environment.

KEY INDIVIDUAL TRAITS

1. Adaptability: Demonstrates the ability to adjust effectively to changing environments, priorities, and challenges. Embraces new ideas and approaches with flexibility and openness.

2. Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures.

3. Boldness: Approaches tasks and decisions with confidence and a proactive mindset, willingness to speak up and challenge the status quo.

4. Collaborative: Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence and align others in a fast-paced environment.

5. Curiosity: Driven by lifelong learning, actively seeking new knowledge, skills, and perspectives to enhance performance and personal growth. Embraces continuous learning as a core value.

6. Resilience: Remains calm and effective under pressure, persistent through challenges, and driven to achieve long-term goals.

7. Service Orientation: Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach.

YOUR EXPERIENCE AND EXPERTISE

• Experience in travel, tourism or a product-catalogue-driven business.
• Familiarity with SEO-driven content strategy.
• Experience working with content management systems.
• Background in managing image editors or image production workflows.

TRAVEL & OTHER REQUIREMENTS

• Work Location: Hybrid (office & remote) - details to be agreed with line manager