Requirements Gathering & Analysis
Business Analysis & Stakeholder Management
- Engage with business stakeholders to elicit, analyse, and document business and technical requirements
- Facilitate stakeholder workshops, discussions, and requirements walkthroughs
- Translate business requirements into clear user stories, acceptance criteria, and functional specifications
- Proactively manage stakeholder expectations, clearly communicating progress, risks, and dependencies
Technical Analysis & Delivery
- Support API integrations, including defining, documenting, and validating API contracts
- Write, optimise, and review complex SQL queries for data extraction, validation, and analysis
- Assist with API testing and validation using tools such as Postman
- Produce high‑quality documentation including BRDs, FSDs, process flows, and use‑case definitions
Agile Delivery & Tools
- Own and manage requirements within Jira, ensuring full end‑to‑end traceability
- Participate in backlog refinement, sprint planning, and defect triage activities
- Collaborate closely with cross‑functional teams including Development, QA, and Product
- Maintain well‑structured documentation within Confluence
Required Skills & Experience
- Proven experience working as a Technical Business Analyst (3–8 years)
- Strong stakeholder management and communication skills across technical and non‑technical audiences
- Hands‑on experience with API integrations and API contract definition
- Advanced SQL skills with experience working on complex datasets
- Strong experience using Jira for user stories, backlog management, and requirement traceability
- Mandatory insurance domain experience, covering the full policy lifecycle including underwriting, claims, renewals, and policy administration