Company: AWD RECRUITMENT LTD
Location: Biggar
Posted: May 1st, 2026
Support Worker / A&E Crisis & Early Intervention Navigator
This rewarding role supports vulnerable adults facing trauma, substance misuse and social exclusion, delivering community outreach and hospital-based interventions to improve wellbeing and life outcomes.
If you’ve also worked in the following roles, we’d also like to hear from you: Community Support Worker, Outreach Worker, Recovery Worker, Social Care Worker, Healthcare Assistant
SALARY: £22,948 to £28,684 per annum pro rata + Benefits
BENEFITS: 25 Days Annual Leave plus 10 Public Holidays (pro rata), Pension, All Reasonable Business Expenses Reimbursed, Wellbeing Support, Training and Development Opportunities
LOCATION: Glasgow and Lanarkshire, Scotland
JOB TYPE: Full-Time, Permanent (Part-Time and Sessional hours are also available)
WORKING HOURS: 35 Hours per Week for Full-Time Applicants. Part-Time and Sessional Hours to be discussed during interview. Some evening and weekend work is required
NICE TO HAVE (but not essential)
Full driving licence and use of a car is beneficial but not essential
A relevant qualification in the field (SVQ / HNC Health and Social Care, Addiction Worker training program, IDAA or counselling) are beneficial but not essential
APPLICATION PROCESS: When applying with your CV please include a short Covering Letter outlining the relevant experience and skills you can bring to this role.
JOB OVERVIEW
We have a fantastic new job opportunity for a Support Worker / A&E Crisis & Early Intervention Navigator who is empathetic and experienced in supporting vulnerable adults within healthcare and community settings.
As a Support Worker / A&E Crisis & Early Intervention Navigator you will work across emergency departments and local communities, supporting individuals affected by trauma, domestic abuse, substance misuse and social inequality.
The Support Worker / A&E Crisis & Early Intervention Navigator will deliver tailored interventions, build trusted relationships and connect individuals with appropriate services to improve wellbeing, engagement and life chances.
You will collaborate with healthcare professionals and partner agencies, ensuring a person-centred approach to safeguarding, risk management and recovery support.
DUTIES
Your duties as the Support Worker / A&E Crisis & Early Intervention Navigator include:
Build Professional Relationships: Work closely with emergency department staff including nurses, doctors and ambulance teams
Engage Service Users: Connect with patients in crisis and discuss ongoing support options
Deliver Outreach Support: Provide assertive community outreach and ongoing engagement
Promote Wellbeing: Support individuals to improve health, safety and social outcomes
Coordinate Services: Link individuals with appropriate community and support services
Maintain Records: Update databases, case notes, contact files and administrative systems
Provide Person-Centred Support: Deliver tailored interventions both face-to-face and remotely
Support Risk Management: Apply safeguarding principles and manage risk effectively
CANDIDATE REQUIREMENTS
ESSENTIAL:
Proven experience working with vulnerable adults in community or healthcare settings
Strong understanding of social exclusion, inequality and trauma
Ability to build positive, trusting and respectful relationships
Knowledge of safeguarding practices and risk management
Excellent communication and interpersonal skills
Good organisational skills and ability to manage case records
DESIRABLE:
Relevant qualification such as SVQ or HNC in Health and Social Care, counselling or addiction studies
Experience working within hospital or emergency department environments
Full driving licence and access to a vehicle
HOW TO APPLY
To be considered for this job vacancy, please submit your CV including a short Covering Letter outlining the relevant experience and skills you can bring to this. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14586
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