Project Management Team Lead
This is a varied leadership role for someone who still enjoys delivering projects themselves. You'll manage a team of six Project Managers, while spending around 40% of your time managing your own customer projects. The work is varied, with project sizes ranging from short two‑day engagements through to larger implementations of up to 200 days, with budgets up to £200k. The company delivers SaaS solutions to customers across public and private sector environments. This role has become available due to an internal promotion, so you'll be joining a team with existing structure, support and knowledge around you.
Responsibilities
- Line manage and support a team of six Project Managers, helping them with delivery challenges, personal development, customer communication and project governance.
- Manage multiple customer‑facing SaaS implementation projects yourself, working across internal teams, customers and stakeholders to keep projects moving.
- Review documentation, support reporting, manage escalations, improve team capability, and help maintain a consistent standard of delivery across the team.
- Contribute to monthly reporting across the Professional Services function, looking at performance, project progress, team capacity and delivery quality.
- Ensure projects are delivered on time, within budget, and meet quality and customer expectations.
What you’ll need
- Previous leadership experience, e.g., Project Management Team Lead, Lead Project Manager, Senior Project Manager with mentoring responsibilities, or a similar role.
- Experience delivering SaaS implementation projects in a customer‑facing environment.
- Comfortable managing at least 10 concurrent projects, either directly or across your team.
- Eligibility for NPPV3 screening (to take place once employment commences).
- Experience across Agile, Waterfall, Scrum or Kanban environments useful, as well as PRINCE2, PMP or Scrum Master certification; public sector project experience also beneficial.
Location and working pattern
Remote‑first, but you must be based within two hours of the Bedford office and attend the office about once per month. Occasional travel to customer sites or other company offices may be required.
Salary and benefits
- Salary: £60,000 – £65,000 plus a discretionary bonus scheme.
- Benefits: 25 days’ holiday plus public holidays, workplace pension, life assurance, company sick pay, Perkbox, professional membership support, eyecare support, cycle‑to‑work scheme, flu jab vouchers, free will‑writing service, access to independent financial advice, and a SAYE share scheme.
Skill set
Strong project management skills, proven leadership, customer communication, stakeholder management and stakeholder engagement are essential.
#J-18808-Ljbffr