Programme Delivery Director
Location: UK, Flexible
What You’ll Be Responsible For
- Leading large, complex transformation portfolios spanning customer operations, digital platforms, technology modernisation, operating model redesign, and regulatory change.
- Translating Group strategy into clear, prioritised delivery roadmaps, managing pace, interdependencies, risk, and value.
- Setting and enforcing enterprise‑level governance, assurance, and delivery standards, ensuring benefits are realised — not just promised.
- Acting as a trusted advisor to Executives and Board-level stakeholders, providing confidence, challenge, and insight on delivery performance.
- Building and leading a high‑performing community of Programme Managers, embedding consulting‑grade ways of working and delivery discipline.
- Managing relationships with consultancies, system integrators, and delivery partners, ensuring pace, accountability, and value for money.
- Ensuring transformation outcomes are embedded into the business, not left as standalone programmes.
About You
What we’re looking for
- Experience at Senior Manager or Associate Partner level in a leading management consultancy or specialist transformation consultancy.
- A track record of leading large‑scale transformation programmes or portfolios (£50m–£200m+) across multiple clients, sectors, or business units.
- Deep experience operating as a senior client advisor, influencing C‑suite and Board‑level stakeholders.
- Strong capability in governance, assurance, benefits realisation, and delivery confidence.
- The ability to step into new organisational contexts quickly and drive outcomes at pace.
- Experience within regulated or customer‑facing industries (energy, utilities, financial services, telecoms, retail) is advantageous, but not essential.
Skills & Capabilities
- Structured problem‑solving and analytical rigour – able to break down complex, ambiguous transformation challenges, assess options quickly, and drive clear, evidence‑based decisions.
- Strong executive presence and influence – comfortable engaging with ExCo and Board‑level stakeholders, able to challenge constructively, frame trade‑offs clearly, and build confidence in delivery.
- Portfolio‑level delivery leadership – experienced in shaping, sequencing, and governing multiple programmes in parallel, managing interdependencies, risk, and value across large transformation portfolios.
- Commercial and financial acumen – able to link delivery decisions to investment cases, benefits realisation, cost‑to‑serve, and long‑term value, with confidence managing material budgets and trade‑offs.
- Governance, assurance, and delivery discipline – skilled at establishing and operating clear governance frameworks, performance reporting, and assurance mechanisms that enable pace without sacrificing control.
- Leadership of senior delivery talent – able to coach, develop, and challenge Programme Managers and senior leaders, setting high standards and building a high‑performing delivery community.
- Adaptability and pace – comfortable stepping into new, complex organisational contexts and driving outcomes quickly without needing extensive orientation or direction.
- Stakeholder and partner management – experienced in leading complex relationships with consultancies, system integrators, and senior suppliers, holding partners to account for outcomes and value.
- Change and adoption mindset – focused not just on delivery milestones, but on ensuring transformation outcomes are embedded, sustained, and owned by the business.
- Above all, you bring the mindset of someone who has operated in high‑expectation consulting environments: outcome-focused, resilient under pressure, intellectually curious, and motivated by solving hard problems at scale.
Why move from consulting to Centrica?
- Real ownership of delivery outcomes, not just recommendations.
- Executive and Board exposure within a FTSE‑listed organisation.
- Accountability for £100m+ transformation investment.
- The opportunity to shape how transformation is delivered, not just run programmes.
- The scale and complexity you’re used to — with the ability to see change land and stick.
Why should you apply?
We understand that work is part of life but not all of it. Our reward package is designed to give you flexibility to meet your personal, financial, and well‑being needs, supporting both you and your family.
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