IT Service Delivery Lead — Customer Experience

Kick ICT Group Ltd in Bellshill is seeking a Service Delivery Manager to bridge the gap between customers and technical teams. The role involves managing service performance, leading reviews, and enhancing customer experience through proactive problem-solving. Ideal candidates will possess experience in IT service delivery and excellent communication skills. Benefits include 33 days leave, private medical insurance, and a culture of continuous learning. The position offers a hybrid work model with 3 days onsite. #J-18808-Ljbffr