With 20+ years of expertise, Unily unites people, technology, and knowledge into action through the only AI-native employee experience platform. As the intelligent digital front door to work, Unily helps enterprises from 1,000 to 100,000+ employees, including Estée Lauder Companies, CVS Health, and British Airways, remove friction, increase clarity, and accelerate productivity so work moves faster.
Unily is a five‑time Leader in Employee Experience, recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Intranet Packaged Solutions, the 2024 Forrester Wave™: Intranet Platforms, and the IDC MarketScape: Worldwide Experience‑Centric Intelligent Digital Workspaces 2025. This analyst leadership is reinforced by strong customer validation, including G2 Crowd Leader recognition for exceptional usability and enterprise‑grade performance. Unily also holds the prestigious ClearBox “Intranet Choices 2025” award. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.
Job Purpose
The primary purpose of the Quality Assurance (QA) Engineer role is to ensure the delivery of high‑quality, reliable, and user‑friendly software. This role is critical in identifying and addressing software defects through the design and execution of robust testing. Through collaboration with software developers, product managers, and other stakeholders, the QA Engineer will produce clear testing objectives and comprehensive test plans, with the goal being to prevent significant bugs or usability issues, thereby safeguarding the user experience and Unily’s reputation. Additionally, the Senior QA Engineer will mentor junior QA staff, drive continuous improvement initiatives, and contribute to the overall quality strategy of the organization.
This is a hybrid role with an expectation of 1 to 2 days per week in Eashing and occasional days at our London office. You may be expected to be available on call during holiday periods –always by prior arrangement. This role will be a 1 Year Fixed‑Term Contract.
Main Responsibilities
- Collaborate with product and development teams during the design phase to identify potential issues early in the process.
- Participate in refinement sessions to provide input on testability and potential edge cases.
- Design and create comprehensive test cases to ensure all functionalities are examined with appropriate thoroughness.
- Analyse test results carefully to determine the root causes of any detected problems.
- Validate and report bugs, providing detailed descriptions and steps to reproduce them.
- Design and execute detailed test plans to cover all aspects of the software's functionality.
- Design and execute automated tests to streamline the testing process and improve efficiency.
- Maintain and update automated tests regularly to ensure they remain effective and relevant.
- Lead test efforts for assigned tasks, overseeing and managing the testing process to ensure quality and efficiency.
- Mentor more junior members of the QA team by providing guidance and support to help them develop their skills.
- Own more complex test design scenarios handling the design of intricate test cases needed to address challenging testing requirements.
- Assist with the creation of automation frameworks to improve testing efficiency.
- Develop, and implement performance and load test plans and strategies based on real world scenarios.
- Identify load and performance KPIs and benchmarks.
- Analyse performance and load test results, identifying bottlenecks.
- Collaborate with development teams to implement and validate performance optimisations.
- Provide support to other areas of the business through issue triage and root cause analysis, answering questions and interacting with customers and prospects where required.
- Identify and implement enhancements to the QA process to ensure continuous improvement.
- Ensuring that quality standards are met by collaborating with the development team and providing feedback.
Requirements
- Extensive and advanced testing experience with web applications.
- Experience in a broad range of testing types and techniques.
- Professional test automation experience.
- Advanced knowledge of Playwright ideally using C#.
- Proficient in GIT.
- Advanced API Testing experience (manual or automated) including use of tools such as Postman.
- Strong awareness of industry standards and latest developments in test automation tools and practices.
- Proficient knowledge of VSTS or Azure DevOps or equivalent.
- Experience with an Agile environment where Development teams practice Continuous Delivery.
- Experience with mobile automation (Appium).
- Experience with non‑functional testing.
- Experience of Azure or similar cloud services.
- Excellent spoken and written communication skills.
- Capable of working both independently and as part of a team.
- Passion for quality with high standards for personal and collective achievement.
Why Work For Unily?
In addition to a generous base salary and discretionary company bonus, here are some things we think you will love:
- Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won’t find a friendlier or more dedicated bunch of people.
- Our industry leading product. We are very proud of our ever‑evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert.
- The flexibility that we offer. We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9‑5.30 and encourage a sustainable work/life balance.
- Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well‑stocked kitchen and the option to bring your dog to work.
- We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more.
- Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme.
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