Manager (AI Platforms and Engineering)

Financial Conduct Authority

Regulating financial services firms and financial markets in the UK, https://www.fca.org.uk/careers

Requirements of the role

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.

The AI Product Delivery department, led by Ed Towers, sits within the Digital Product Directorate. This department has been newly established to meet growing demand for AI delivery across the organisation by providing focused, product-led capability.

Role Responsibilities

• Own and deliver LLM platform foundations, including the LLM gateway, telemetry, prompt and template management, evaluation frameworks and vector store services, ensuring they are robust, reusable and fit for enterprise use
• Establish and mature LLMOps practices, embedding CI/CD for prompts and chains, continuous evaluation, monitoring, and incident management integration to support reliable production operation
• Set and maintain reference architectures and shared components, enabling teams to build consistently, safely and efficiently while reducing duplication and technical risk.
• Ensure cost and performance optimisation, defining guardrails such as workflow boundaries and right-sized model usage to ensure sustainable and responsible consumption of LLM services
• Provide technical leadership and assurance, guiding delivery teams and stakeholders to adopt standards, controls and best practice aligned to organisational and regulatory expectations
• Continuously improve platform effectiveness, using telemetry, evaluation data and operational insights to inform enhancements, manage risk and maximise value from investment in LLM capabilities

Location: London

Contract type: Full time, Permanent

Profession: AI, Data, Financial Services, Manager

Working pattern: Flexible working, Hybrid

Closing Date: 07/05/2026

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