Company: Thermotraffic
Location: Bury St. Edmunds
Posted: May 2nd, 2026
Bring an eye for detail and a proactive approach as you manage a small team within a busy and sophisticated cold store operation.
Efficiency, safety and customer service underpin the success of Thermotraffic, a multi-temperature warehousing and logistics business. Do you have the skills and experience to proactively ensure smooth-running operations for this site? Can you contribute to a friendly atmosphere where everyone is encouraged to develop their skills and career?
This role also offers the opportunity to develop towards broader operational responsibilities over time, including supporting and deputising for the Operations Manager when required.
If so, please read on to find out more about an interesting opportunity within a growing company.
Day-to-day excellence for operations and service levels
Your core task as Cold Store Supervisor is the effective day-to-day supervision of warehousing in accordance with company procedures, including the health, safety and welfare of employees and visitors. In doing so, you ensure that the ongoing standards of work, procedures and service are maintained at the levels required by Thermotraffic and its customers. Your ultimate objective is an absence of errors and omissions across all activities.
In order to achieve this, you:
Supervise the day-to-day activities of the Cold Store Operation, meeting the priorities set by the Site and Operations Managers and eliminating backlogs of work or vehicle delays;
Ensure daily, weekly and monthly checks, including those required for the site HACCP plan, are completed in full and on time;
Plan and manage labour resources, including holidays and absence;
Ensure safe and efficient storage and warehouse space management;
Report any problems and non-conformances to the Site and Operations Managers and work to resolve these;
Maintain a proactive dialogue with Stock Controllers to ensure clear communication at all times;
When required, deputise for the Operations Manager, supporting broader operational decision-making and ensuring continuity of service.
Working hours & flexibility
This role is a mid-shift supervisor position, with standard working hours of 10:00 – 18:30. However, flexibility is essential. You may be required to work outside of these hours to support late-arriving lorries, which can involve staying later to assist with unloading. During busy periods, shifts may vary.
Overtime forms part of the role. In addition, weekend cover is shared with other supervisors, which includes approximately 4 hours on a Saturday morning for a fixed weekly order. Due to the nature of the operation, a flexible mindset is important.
A large and international structure
Thermotraffic is part of the Nichirei Logistics Group, a global leader in temperature-controlled logistics. You will be working within an international organization that offers the resources and support needed to perform your role at the highest level.
The Thermotraffic offer
Market based salary;
20 days annual leave;
Pension and insurances;
Training opportunities;
The opportunity to develop towards broader operational responsibilities over time.
What we are looking for
To apply for this position as Cold Store Supervisor, you should be able to prepare and implement procedures related to operations, Health & Safety and stock administration. You are an accurate, forward-thinking professional with a positive mindset and strong people skills.
In addition, you:
Have experience in warehousing, distribution or logistics;
Have experience managing a small team;
Are numerate and IT literate;
Are able to work in a cold store environment;
Hold a valid Counterbalance forklift licence. A reach truck licence is also required, although training can be provided if needed;
Show the potential and ambition to take on broader operational responsibilities in the future;
Are flexible and willing to support the operation outside standard working hours when required.
Get in touch
If you think this is the role for you, contact us today via the application button on this page. If you have any questions, please send an email to careers@thermotraffic.com.