Purpose of the role:
To act as a trusted technical partner to customers by demonstrating how Dairygold products perform in their applications, offering clear solutions that support customer innovation and growth. Provides hands‑on technical support throughout the development and trial process, ensuring successful delivery of customer projects and seamless introduction of new products into manufacturing.
Key activities will include:
- Main technical contact for customer briefs, working directly with customer NPD teams, leading discussions, providing evidence‑based recommendations
- Work closely with customers to understand their goals, category pressures, and product performance requirements & offer clear guidance on product suitability and functionality
- Analyse application and trial data to deliver clear monthly insights & maintain accurate, accessible records of all samples and trials
- Lead commercially driven factory trials that directly support customer strategies
- Evaluate trial output with a customer-first commercially minded approach
- Actively share category insights, market signals and emerging opportunities
- Continuously develop strong technical and commercial capability & work collaboratively with customer NPD and Procurement teams
- Build effective cross-functional ways of working that accelerate customer projects
Who are we looking for?
- Experience in a Dairy manufacturing environment (eg pasteurisation, homogenisation, incubation, cooling, cheese composition)
- Understanding of NPD project lifecycle
- Educated to Degree level or equivalent experience in Dairy science, protein chemistry, functional ingredients or fermented products
- Experience conducting product trials and analysing performance
- Strong understanding of how to translate scientific principles into customer solutions
- Works effectively both independently and within cross‑functional teams. Demonstrates flexibility, supports colleagues, and maintains high standards of professionalism. Takes pride in work, adapts to changing priorities, and helps drive collective success
The position offers an attractive basic salary, performance bonus and contributory pension scheme. If you are a proactive, organised and an enthusiastic team player then look no further.