Delivery Manager

Programme Manager (Delivery & Operations)

Salary: £75,000-£85,000 (depending on experience)

Location: Liverpool (Hybrid - 2 days in office, Mon & Tues)

Employment: Full Time, Permanent

This is an opportunity to join a fast-growing, tech-enabled business operating in a dynamic, high-growth environment. The business is scaling and investing in how it delivers, with a clear focus on improving alignment, visibility, and execution across teams.

You’ll be joining at a pivotal stage, where delivery needs to become more structured, predictable, and efficient as the business continues to grow.

The Role

As Programme Manager, you will sit at the centre of the business, responsible for running day-to-day delivery across multiple teams including commercial, marketing, product, data and engineering.

This is a hands-on role focused on execution, ensuring priorities are clear, work is aligned, and delivery stays on track across both BAU activity and strategic initiatives.

You will own the delivery rhythm of the business, working closely with senior stakeholders to translate priorities into clear plans and ensuring teams are delivering effectively against them.

Programme Manager Responsibilities:

• Run the weekly delivery cadence, ensuring clear priorities, accountability, and progress
• Manage cross-functional delivery across multiple teams and projects
• Own and optimise delivery tooling (Jira), including workflows, boards, and tracking
• Ensure all work is visible, prioritised, and aligned to business goals (OKRs)
• Balance BAU activity with project work and new initiatives, managing trade-offs
• Identify and resolve delivery risks, blockers, and capacity constraints
• Coordinate releases and ensure teams are aligned and prepared
• Improve delivery processes, introducing structure and efficiencies where needed
• Act as the bridge between technical and commercial teams, ensuring alignment

Programme Manager Benefits:

• £75,000-£85,000 salary (flexible depending on experience)
• Hybrid working model (2 days in office, Mon/Tues for key collaboration)
• High-impact role with visibility across the entire business
• Opportunity to shape and improve how delivery operates at scale
• Work closely with senior leadership, including direct exposure to the CEO
• Join a growing, ambitious business with strong momentum

Programme Manager Requirements:

This role would suit someone who is:

• Experienced in Programme Management, Delivery Management, or Senior Project Management roles
• Proven in running delivery across multiple teams in fast-paced, tech-enabled environments
• Strong in cross-functional coordination across commercial and technical teams
• Hands-on with delivery tools such as Jira (configuring boards, workflows, tracking)
• Familiar with Agile ways of working and sprint-based delivery
• Comfortable working with OKRs or similar planning frameworks
• Able to operate both in the detail and at a higher level
• Confident challenging priorities and driving accountability across teams
• Pragmatic, organised, and focused on outcomes

Desirable:

• Background in SME or scale-up environments
• Experience working across product, engineering, and commercial functions
• Exposure to digital, tech, or data-led businesses
• Previous experience improving or building delivery processes

To Be Considered:

Please either apply by clicking online or emailing me directly to Charlie.doyle@hirecracker.com. For further information, call 01244 739 301 or 07736 920 086. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Key Skills: Programme Manager, Delivery Manager, Senior Project Manager, Agile, Jira, OKRs, Cross-Functional Delivery, Operations, Product Delivery, Digital, SME, Scale-Up, Hirecracker, HCOperations