{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Housing Officer”, “description”: “
Housing Officer
A local authority is seeking a motivated and experienced Housing Officer to join a busy team delivering housing services across Bournemouth. You will manage your own neighbourhood patch and must be able to respond quickly to issues as they arise.
Role Purpose
- Deliver a high-quality housing management service
- Support sustainable tenancies and resolve complex housing issues
Key Responsibilities
- Manage a neighbourhood patch, including tenancy, estate and void management
- Respond to and resolve anti-social behaviour and safeguarding concerns
- Handle a complex caseload, including tenancy breaches and investigations
- Act as an escalation point for complex housing issues
- Work with residents, partners and agencies to resolve cases
- Serve legal notices, prepare cases and attend court where required
- Lead or support multi-agency responses to complex issues
- Provide advice, reports and contribute to service improvements
Essential Requirements
- Experience working in housing management or as a Housing Officer
- Experience dealing with the public in challenging situations
- Knowledge of anti-social behaviour, safeguarding and tenancy management
- Strong communication and problem-solving skills
- Ability to manage a varied and complex workload
- Full UK driving licence and access to a vehicle
Desirable
- Chartered Institute of Housing qualification (or similar)
Additional Information
- Agile working available, with expectation to attend the patch as required
- Temporary contract until end of November with potential extension
Company: Hatched Recruitment Group
Location: Bournemouth
Job Description:
Housing Officer
A local authority is seeking a motivated and experienced Housing Officer to join a busy team delivering housing services across Bournemouth. You will manage your own neighbourhood patch and must be able to respond quickly to issues as they arise.
Role Purpose
- Deliver a high-quality housing management service
- Support sustainable tenancies and resolve complex housing issues
Key Responsibilities
- Manage a neighbourhood patch, including tenancy, estate and void management
- Respond to and resolve anti-social behaviour and safeguarding concerns
- Handle a complex caseload, including tenancy breaches and investigations
- Act as an escalation point for complex housing issues
- Work with residents, partners and agencies to resolve cases
- Serve legal notices, prepare cases and attend court where required
- Lead or support multi-agency responses to complex issues
- Provide advice, reports and contribute to service improvements
Essential Requirements
- Experience working in housing management or as a Housing Officer
- Experience dealing with the public in challenging situations
- Knowledge of anti-social behaviour, safeguarding and tenancy management
- Strong communication and problem-solving skills
- Ability to manage a varied and complex workload
- Full UK driving licence and access to a vehicle
Desirable
- Chartered Institute of Housing qualification (or similar)
Additional Information
- Agile working available, with expectation to attend the patch as required
- Temporary contract until end of November with potential extension
…
Posted: May 2nd, 2026