Loyalty Strategy Director: CX & CRM Transformation

Company: VML MAP

Location: London

Posted: May 2nd, 2026

VML MAP is seeking a strategic leader to transform customer relationships through loyalty strategy. With over 8 years in management consulting, you will drive business development, oversee complex strategy engagements, and mentor teams. Expertise in CRM and CX transformations is essential, as is a strong ability to manage client relations with C-suite executives. This role involves significant domestic and international travel to meet client demands. Join us at VML MAP, a part of WPP, as we cultivate a culture of respect and equal opportunity. #J-18808-Ljbffr
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