Overview
We are seeking an experienced Commercial Director to lead and oversee commercial operations across a major UK client engagement. This is a senior leadership role responsible for managing commercial governance, financial performance, and operational structure, while leading a distributed team across the UK and India.
This role offers the opportunity to shape and scale commercial frameworks within a growing account, with scope to expand as additional business is secured.
Key Responsibilities
- Own and manage the end‑to‑end commercial function for a large client engagement
- Establish and optimise commercial structures, processes, and controls for transactions
- Ensure contractual compliance and drive commercial best practice
- Oversee budgeting, forecasting, and financial performance
- Manage invoicing processes and ensure accuracy and timeliness
- Provide commercial insight and reporting to senior stakeholders
- Lead, develop, and manage a team of 10–16 professionals across the UK and India
- Oversee a mix of vendor managers, budgeting analysts, invoicing specialists, and allocation resources
- Drive high performance, accountability, and collaboration across geographies
Stakeholder Management
- Act as the primary escalation point for commercial issues and conflict resolution
- Work closely with Finance, Account, and Delivery teams to ensure alignment and successful execution
- Report into the Delivery leadership team and provide regular updates on commercial performance
Change & Growth
- Lead change management initiatives relating to commercial processes and structures
- Adapt and evolve the commercial function as the scope of work grows and new contracts are onboarded
Key Requirements
- Proven experience in a senior commercial or finance leadership role within IT services, telecoms, or outsourcing environments
- Strong understanding of budgeting, forecasting, invoicing, and commercial governance
- Excellent stakeholder management and conflict resolution skills
- Ability to operate in a fast‑paced, evolving environment
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