Are you ready to make a significant impact in the world of policing? Norfolk and Suffolk Constabularies are seeking a talented Transformation Lead with a passion for Business Process Improvement to join our newly established team for our Joint Transformation Programme. This is your chance to be part of an innovative collaboration between two progressive police forces.
About Us:
Norfolk and Suffolk Constabularies are at the forefront of police collaboration, leading the way in improving decision making, governance, change, and performance. Our Joint Transformational Programme aims to future-proof our services and ensure we serve the public with excellence.
About the Role:
As a Transformation Lead, you’ll be responsible for the programme’s Business Process Improvement workstream that delivers and embeds a Business Process Management capability for Norfolk & Suffolk. This will involve leading a Business Process Improvement team of Business Analysts, who will be working directly with the organisations to make rapid process improvements. As programme leadership, you will ensure that programme resources are effectively allocated, progress is tracked and delivered at planned pace, and project’s issues, risks, and dependencies are managed. You will adopt a proactive and can‑do approach, removing barriers for the programme team, problem‑solving to ensure alignment against the vision & objectives, and ultimately improving our services for the public.
Key Responsibilities:
- Provide strategic leadership and management of all work packages related to building the Business Process Management capability to achieve the Joint Transformation Programme vision & objectives
- Work closely with the Transformation Director to design and implement effective business management processes and practices
- Design and implement end‑to‑end business process management, including best practices for performance visibility and accountability
- Establish a culture of transparency and trust to ensure effective visibility and accountability
- Build and sustain capacity and capability within the project teams, ensuring resources are allocated efficiently to deliver planned outcomes and objectives
- Provide direction and support to Business Analysts delivering against the programme objectives
- Work closely with other Transformation Managers to promptly identify programme risks and interdependencies, escalating as appropriate
- Manage stakeholder communication and engagement to ensure progress is visible across the organisation
- Produce regular capability update reports for board meetings
About You:
- Experience: Significant experience working at a management level in a business planning and change role, managing multiple complex/cross cutting workstreams
- Skills: Recognised programme / project management practitioner level qualification (or equivalent level experience), and in‑depth knowledge of analytical techniques and business analysis methods
- Communication: Excellent interpersonal skills, with proven experience of forming and maintaining relationships
- Technical Proficiency: Competency in Microsoft Office (Word, Excel), Visio, and Project
- Attributes: Proven ability to demonstrate effective leadership and people management skills, with experience of developing teams to achieve results
Why Join Us?
- Be part of a cutting‑edge programme driving transformational change in policing
- Collaborate with a forward‑thinking team in a supportive and innovative environment
- Make a real difference to the core services that serve our communities
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