Procurement Manager - Professional Services

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de‑coding makeup applications for everyone, everywhere, with an easy‑to‑use, easy‑to‑choose, easy‑to‑gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market‑leading growth, innovative retail and product launches fuelled by industry‑leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of our success and help drive our limitless ambitions.

About the role

We are seeking an experienced and highly organised indirect Corporate Services & Facilities Procurement Manager to join our team. As a Category Manager, you will play a crucial role in streamlining our Professional Services and Facilities procurement process, ensuring cost‑effectiveness, and strategic sourcing. You will collaborate with various departments to understand requirements from around the business, evaluate supplier options, negotiate contracts, and ensure timely delivery of goods and services. Typical projects and desired experience might include, but are not limited to: HR – Recruitment agencies, temps, employee benefits, payroll systems, private medical insurance; FM – Property Leasing (non‑retail), retail operations, maintenance; Consultancy – Management consultants, legal/finance services; Travel & Expenses – Travel management (corporate & events), route deals, hotel room/car rental/travel insurance; Financial Services – Banking partnerships, treasury services, insurance, auditing/accounting services.

As a Procurement Manager - Professional Services you will

1. Developing Procurement Strategies – The Professional Services Procurement Manager is responsible for developing and implementing procurement strategies that align with the organisation's goals and objectives. This includes identifying opportunities for cost savings, supplier consolidation, and process improvements.

2. Sourcing and Vendor Management – This role involves identifying potential service providers, evaluating their capabilities, negotiating contracts, and managing ongoing relationships. The Procurement Manager must ensure that vendors meet quality standards, compliance requirements, and deliver services on time and within budget.

3. Market Research and Supplier Evaluation – Conduct market research to stay informed about industry trends, pricing, and new service offerings. The Supplier Evaluation is based on criteria such as service quality, pricing, reputation, and financial stability.

4. Contract Negotiation – The Procurement Manager is responsible for negotiating contracts with service providers to secure favourable terms and conditions for the organisation. This includes pricing, service levels, performance metrics, intellectual property rights, termination clauses, and other key provisions.

5. Stakeholder Engagement – The Professional Services Procurement Manager collaborates with internal stakeholders such as project managers, department heads, and legal teams to understand their service requirements and align procurement activities with business needs. They act as a trusted advisor to stakeholders, providing guidance on procurement best practices.

6. Compliance and Risk Management – Ensuring compliance with company policies, industry regulations, and ethical standards is a critical aspect of this role. The Procurement Manager must assess and mitigate risks associated with vendor relationships, contracts, and service delivery.

7. Performance Monitoring and Continuous Improvement – The Professional Services Procurement Manager monitors vendor performance, tracks key performance indicators, and addresses any issues or disputes that may arise during the contract term. They also drive continuous improvement initiatives to enhance the efficiency and effectiveness of the procurement process.

Who you will work with

Procurement Team, Wider Business, etc.

About you

1. Bachelor's degree in supply chain management, business administration, or a related field. A relevant certification would be an asset.
2. Proven experience in procurement or a similar role, with a strong understanding of Professional Services.
3. In‑depth knowledge of procurement principles, practices, and strategies.
4. Strong negotiation and contract management skills, with the ability to build and maintain relationships with suppliers and stakeholders.
5. Excellent organisational and time management abilities, with a keen eye for details.
6. Proficient in using procurement software and tools to streamline processes and generate reports.
7. Effective communication and interpersonal skills, with the ability to collaborate with cross‑functional teams.
8. Familiarity with ethical sourcing and sustainable procurement practices is preferred.
9. Knowledge and experience of any procurement sourcing tool is a plus.
10. Travel Management Experience is desirable.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We’re a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and planning with our pension and life assurance for all.
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
• Bring your furry friend to work with you on our allocated dog‑friendly days and spaces.
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.

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