About Conveo
Conveo is an AI research platform that enables fast, affordable, and high‑quality consumer and B2B research. Global brands use our AI video interviewer to generate insights across marketing, product, and research teams.
What We Are Building
The traditional research methods companies rely on are slow, expensive, and superficial. Running great research requires expertise that most companies do not have, which directly affects how well businesses understand and serve their customers.
The Team You Will Join
You will join an extremely talented, passionate, high‑energy team. Our team combines decades of market research knowledge, world‑class engineering, and experience building companies.
How We Operate
- We truly care about our clients and the problem we solve.
- We work hard and we have fun.
- To keep our quality bar incredibly high, we execute with the smallest possible team.
About The Role
Conveo is growing from 20 to 170 people in 12 months. Product ships major updates every 1‑2 weeks, and the company’s positioning is evolving from "research platform" to "compounding customer intelligence layer." That combination makes ownership essential. If we do this badly, new hires take three months to become useful and sales teams may misrepresent the product. If we do this well, every new hire is impactful within 30 days, the whole company understands the product and positioning in real time, and Conveo keeps the quality bar of a 20‑person team at 170 people.
The Learning & Development Lead owns how Conveo learns, at the speed we ship. You will design, run, and continually rebuild the two learning systems that matter most right now.
Key Responsibilities
- Onboarding: Build a scalable pre‑start, first‑30‑days, and first‑90‑days program, customized per function (Engineering, Product, GTM, CS, Ops).
- Continuous enablement: Keep every existing team member current as product, positioning, and the company evolve.
- Design and deliver AI‑powered, self‑serve onboarding content.
- Create a buddy, mentor, and manager playbook so the experience does not depend on who the manager is.
- Implement a feedback loop that catches failing onboarding in week 1.
- Build an enablement engine to keep about 150 people current without burning anyone out, including weekly or bi‑weekly "what changed" loops and a knowledge system that is easier to use than Slack.
- Develop role‑specific enablement for sales, Ops, CS, marketing, product, and engineering.
- Ensure release readiness: no major change ships without a clear enablement plan.
- Design a long‑term learning culture, including a manager development track, career pathing framework, craft development, and partnerships with external programs, coaches, and communities.
- Measure impact via metrics such as time to productivity, enablement coverage, manager effectiveness scores, internal mobility rates, and employee NPS.
What We’re Looking For – Non‑Negotiables
- 5+ years in L&D, enablement, people development, or learning design roles at a fast‑growing tech company.
- Proven track record designing onboarding programs that scaled with headcount growth.
- Experience running continuous enablement in a fast‑changing product or GTM environment.
- Fluent in modern learning tools: LMS, Notion, video, AI assistants, async‑first learning.
- AI‑native: use AI to produce learning content as a core workflow.
- Strong systems thinker: design loops and feedback mechanisms, not one‑off programs.
- Excellent written and verbal communication in English.
- Comfortable holding senior stakeholders to standards.
Mindset
- High agency, low ego.
- Operator mindset: run a function, not curate a conference schedule.
- Measurement over vibes: care about whether it actually worked.
- Comfortable with change: programs may be rebuilt in six months.
- Deep respect for people’s time: prefer doc or video over a session.
- Balance care for the person and the business.
Bonus (Not Required)
- Experience at a B2B SaaS or AI company in a hypergrowth phase.
- Background in product marketing, sales enablement, internal communications, or instructional design.
- Experience building manager development programs from scratch.
- Familiarity with tools like Workramp, Gong, Notion AI, Loom, or similar.
- Record of internal mobility programs that actually moved people around.
What Success Looks Like
- New hires ship meaningful work in their first 30 days across every function.
- Every major product or positioning change is understood company‑wide within a week.
- Managers feel supported, not abandoned, as they grow teams and roles.
- Tenured team members say Conveo is the fastest they’ve ever grown professionally.
- L&D is a named reason people join Conveo and a named reason people stay.
- The company at 150 people still feels like a 30‑person team on quality, pace, and care.
Why Join Us?
At Conveo, we genuinely enjoy working and spending time together. We care about building real relationships, not just great products, and we run quarterly team off‑sites to disconnect, reset, and have fun.
- A rare chance to build a world‑class L&D function from scratch at a company that will 5× its headcount while 10× its revenue.
- Direct partnership with the founders, Chief Growth, and the Head of People.
- Real authority and budget to build the systems you know are right, not inherited programs you must defend.
- Full toolset of AI, learning, and content tools, with room to add more.
- Work tied to a category‑defining AI product and the biggest brands on the planet (Unilever, Google, P&G, Orange, Colgate, Haleon).
- Competitive compensation with meaningful equity upside.
- Hybrid working model with offices in London, Antwerp, and New York.
- A culture built on taste, speed, ownership, and ambition.
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