Director of Sales & Marketing

Organization

Park Hyatt London River Thames

About Park Hyatt London River Thames

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full‑service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Director of Sales & Marketing

The Opportunity

As Director of Sales & Marketing, you will shape and lead the commercial direction of Park Hyatt London River Thames, positioning the hotel as one of London’s most sought‑after luxury destinations. Reporting to the General Manager, you will oversee all Sales and Marketing functions, driving performance across Rooms, Events and Food and Beverage, in close collaboration with senior leaders across the hotel.

In this role, you will define the commercial identity of a luxury hotel in one of the world’s most dynamic and competitive markets. If you bring proven leadership experience within luxury hospitality and a deep understanding of a cosmopolitan market such as London or a similar global city, we would be delighted to hear from you.

What you will do

• Lead, inspire and develop a high‑performing commercial team across Sales and Marketing, creating a culture of accountability, collaboration and excellence.
• Define and execute the hotel’s commercial strategy to maximise revenue, market share and brand positioning across all segments, with a strong emphasis on MICE, corporate and luxury leisure.
• Drive proactive and strategic sales activity, securing high‑value business and strengthening relationships with key global, regional and local partners.
• Oversee all marketing and brand initiatives, ensuring a cohesive and compelling brand positioning that reflects the prestige and distinctiveness of Park Hyatt London River Thames.
• Work closely with Revenue Management to optimise pricing, distribution and channel strategy, ensuring a competitive and agile approach within the London luxury market.
• Champion the hotel’s Meetings and Events offering, positioning the ballroom and event spaces as a leading destination for high‑profile and luxury events.
• Collaborate with operational leaders to ensure the commercial promise is delivered through exceptional and seamless guest experiences.
• Represent the hotel within the industry, enhancing visibility through key events, partnerships and international networks.
• Leverage market intelligence and performance data to continuously refine strategy and identify new opportunities for growth.

About You

You are a proven commercial leader with extensive experience in luxury hospitality, having operated at Director level within a competitive and cosmopolitan city such as London or a similar major international market. You bring a strong track record of driving revenue growth, market share and brand positioning across multiple segments, including MICE, corporate and high‑end leisure.

Strategic and commercially astute, you are confident leading Sales and Marketing functions while working in close partnership with Revenue Management to deliver aligned and impactful commercial outcomes. You combine a clear vision with a hands‑on approach, ensuring strategies are effectively executed and adapted within a fast‑paced environment.

An influential and highly credible leader, you build strong relationships with owners, partners and clients, and represent a luxury brand with confidence and distinction. You are passionate about delivering excellence, with a deep understanding of what defines success in the global luxury hospitality landscape.

Benefits you will enjoy

• Leadership package including bonus, private healthcare and enhanced pension
• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays for family and friends from day one
• Complimentary laundered business attire
• 50% discount on F&B at selected Hyatt Hotels
• Free meals while on duty
• Headspace membership and access to our Employee Assistance Programme
• Ongoing learning and development with global career progression opportunities

About Hyatt Hotels

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all‑inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

Why Work With Us

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

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