Customer Experience & Feedback Officer

Babergh District Council and Mid Suffolk District Council are seeking a Complaints and Feedback Officer to enhance customer satisfaction by effectively handling feedback and complaints. The role involves capturing customer feedback, ensuring timely resolution, and contributing to improving services. Candidates should excel in communication, data analysis, and problem-solving. The position offers a comprehensive benefits package, including generous leave and a competitive pension scheme, based in Stowmarket, England. #J-18808-Ljbffr