Customer Experience & Insights Manager (Data-Driven Growth)

ScottishPower is looking for a Customer Experience & Insights Manager in Glasgow. In this pivotal role, you will harness customer insights and performance data to drive strategic improvements in customer satisfaction and loyalty. Your leadership will ensure that our Customer Service Directorate aligns its strategies to modernized insights, capitalizing on feedback to shape exceptional energy delivery experiences. The role includes competitive salary and comprehensive benefits including healthcare, generous leave, and more. #J-18808-Ljbffr