Company: LBC ORC
Location: Camden Town
Posted: May 2nd, 2026
Starting salary: £38,923
Job Level: Level 3, Zone 1
Work Location: 5 Pancras Square, London, N1C 4AG
Hours per week: 36
Contract type: Permanent
Closing date: Wednesday 13th May 2026; 23:55
Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
As a Business Rates Officer, you’ll be managing a large working group of Business Rates accounts and associated Business Improvement District (BID) Levy accounts. You will ensure the Council delivers an effective billing, collection, and recovery process and maximise revenue while meeting legal and statutory requirements and the ambitions set out in Camden 2025.
You’ll provide a professional and proactive service, responding to correspondence and taking telephone calls. You’ll also identify and develop recovery action against businesses, attending and representing the Council at Magistrates Court, High Court and virtual hearings.
This role can be challenging, as you’ll manage a range of queries relating to billing, collection, and recovery, playing a crucial role in supporting the Council to maximise its resources for residents.
IRRV qualified or equivalent technical experience in a Business Rates customer‑focused environment. Understanding and experience of compliance with data protection/sharing and audit/financial standards.
Excellent analytical, literacy and written communication skills, strong knowledge of IT applications and software. Ability to work flexibly in a fast‑paced environment, balancing competing priorities and meeting deadlines. Tactful stakeholder engagement and problem solving.
You’ll receive a host of benefits and a flexible working employer.
Camden welcomes applications from all parts of our community, particularly encouraging people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio‑economic backgrounds or with care experience. Camden is committed to providing the support, adjustments and flexibility people need to succeed.
If you need an adjustment during the application, interview or assessment process, please let us know. We can provide information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long‑term health conditions.