Supply Chain & Fulfilment Manager
We are seeking a high‑energy Supply Chain & Fulfilment Manager to own the execution of our global inbound freight and warehouse operations. Managing our 3PL networks across AU, US, and upcoming EU/UK territories, you will stabilise day‑to‑day performance, mitigate risks, and ensure our world‑class fashion reaches our global community on time, every time.
You will
- Execute Global Strategy: manage the air and sea freight mix to ensure launch timelines and inventory plans are met.
- Drive 3PL Excellence: lead operational relationships with warehouse partners to hit SLAs across receiving, putaway, and dispatch.
- Master the Inbound Flow: oversee the end‑to‑end journey of stock, from forwarder tracking and documentation to final warehouse putaway.
- Control the Costs: maintain freight and warehouse trackers, providing data‑driven insights and variance analysis to the Finance team.
- Build Visibility: create monthly performance packs and real‑time dashboards to surface operational trends and KPIs.
- Lead the Expansion: support scalable process design as we expand our footprint into the EU and UK markets.
- Mitigate Risk: identify potential disruptions early and implement mitigation strategies to ensure continuity during peak seasons.
- Empower the Team: lead and coach inbound coordinators, setting clear KPIs and fostering a culture of execution discipline.
You are
- Bring expertise in supply chain, logistics, or fulfilment operations.
- Have a proven track record of managing third‑party logistics performance and holding partners to strict SLAs.
- Comfortable navigating the complexities of both air and sea freight execution.
- Love a good spreadsheet and use data to make recommendations and identify cost‑saving opportunities.
- Confident in partner conversations and understand the financial impact of operational decisions.
- Just as comfortable diving into the hands‑on details as you are thinking about scalable process improvements.
- Ideally come from a high‑growth e‑commerce, fashion, or FMCG background.
- Know how to manage a team to deliver accurate work on time while coaching them through complex resolutions.
Benefits
- Growth: be part of a rapidly scaling global brand, with opportunities to build skills and grow your creative career.
- Perks: benefits designed around four key pillars:
- Learning: tailored learning and development support, plus Masterclass access.
- Wellness: ClassPass and our BABYBOO Thrive Program supporting mental and physical wellbeing.
- Time: birthday leave and enhanced parental leave.
- Experiences: clothing allowances, year‑round staff discounts, and unique team experiences.
- Team: a high‑energy, supportive team who care about great work, strong collaboration, and having fun along the way.
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