Role Summary
Taking responsibility for the safe and effective delivery of highly complex technology change, you will play a pivotal role in connecting new blood testing equipment across NHSBT sites into our national digital ecosystem. This role is critical to ensuring that laboratory devices are successfully integrated with our core system (PULSE), enabling the secure, accurate and timely transmission of blood testing results that underpin the safety of the UK blood supply.
You will support end‑to‑end delivery of these integrations from initial planning and site readiness through to deployment, validation and transition into live service, working across clinical, operational and technical teams. As a Senior Digital Delivery Manager, you will operate at both a strategic and hands‑on level, coordinating national rollout activity, managing suppliers and internal teams, and ensuring delivery is safe, compliant and aligned to clinical and operational needs. The role will require regular travel to sites across England to support deployment, build relationships and ensure successful implementation on the ground.
Responsibilities
Accountable for:
- Team delivery/performance with clear plans and collaboration.
- Agile projects/releases via skilled multi-disciplinary teams (incl. 3rd parties) to time/cost/quality.
- Defining needs into iterative schedules for resource allocation.
- Removing obstacles, leading planning, overseeing tasks/releases.
- Product lifecycle (discovery‑live) managing risks/issues/dependencies.
- GDS/NHS standards compliance and live handover.
- Coaching agile/lean skills.
- Travel required (irregular hours, overnight stays) with notice.
Benefits
- Hybrid working arrangements – flexibility to balance work with life.
- Flexible working options – discussed based on role.
- Generous annual leave – 27 days plus bank holidays, increasing to 29 after 5 years and 33 after 10 years.
- Inclusive pension scheme – NHS Pension Scheme (defined benefit).
- Supportive learning culture – Thrive program and continuous learning opportunities.
- Health and wellbeing support – confidential services including occupational health and employee assistance programme.
Person Specification
Qualifications
- Educated to Masters level or equivalent demonstrable knowledge and experience.
- Recognised qualifications in agile and traditional project and delivery management methodology e.g., Agile Project Management, PRINCE2, Certified Scrum Master or equivalent experience.
- Demonstrates commitment to own continued professional development (CPD).
Experience
- Experience of leading and managing traditional and agile delivery teams across the product lifecycle.
- Experience of leading complex technology projects, motivating multi-disciplinary teams, and working with governance and assurance bodies.
- Understanding of prioritising the most important or highest value tasks, managing complex internal and external dependencies.
- Ability to remove blockers or impediments that affect plans and develop a plan for difficult situations, ensuring teams plan appropriately for their own capacity, providing delivery confidence.
- Experience of building successful delivery teams and managing third-party contracted supplier relationships.
- Knowledge of traditional and agile planning and delivery practices, Government Digital and NHS Service Standards and the wider industry.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
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