Overview
Senior Project Manager - Croydon UK
TSA Riley is a trusted partner to some of the UK's leading retail brands, providing expert cost and project management services that support their continued growth and success.
Due to ongoing expansion in the retail sector, we are seeking an experienced Senior Project Manager to join our London and Southeast regional team. This is a permanent, full-time role with the flexibility of hybrid working and the option to be based out of our Central London or Croydon offices. Within your role, you will lead the delivery of project management services across a variety of exciting retail developments, including new builds, refurbishments, and fit outs. Projects may range from individual store initiatives to complex programmes spanning multiple locations. You will play a key role in building strong client relationships, ensuring projects are delivered on time, within budget, and to a high standard of quality. We are looking for a collaborative and detail-oriented professional with proven experience managing construction projects from inception through to completion. Your background may include working within a consultancy, contractor, or client-side role, and you will be comfortable handling both pre- and post-contract responsibilities in a client-facing environment.
Responsibilities
- Leading end-to-end project delivery, ensuring alignment with agreed scope, budget, and programme targets.
- Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement.
- Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication.
- Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early.
- Driving commercial performance through effective budget control, contract administration, and management of scope changes.
- Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting.
- Ensuring compliance with project governance, quality, and safety frameworks.
- Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance.
- Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes.
- Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives.
About you
- A tertiary qualification in a field relevant to shaping or delivering projects in the built environment.
- May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS or similar equivalent.
- Prior experience of working with clients in the retail sector of the construction industry. Ideally, having managed a combination of individual stores and programmes of work across multiple sites, consisting of new-build, refurbishment and fit out.
- Experience in delivering construction related projects in a client-side or consulting environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance.
- Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate.
- Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations.
- Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance.
- Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes.
- A reputation for leading teams effectively and supporting others.
- Actively building their professional reputation and connections through high-quality delivery, knowledge sharing, and industry engagement.
- A full UK driving license would be essential for this role.
About us
TSA Riley has a 130-year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets.
Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands-on experience and personalised service to drive greater value, impact and certainty for our clients' projects.
Our Values
- We win together: Collaborate openly, learn from each other and succeed as one global team.
- We own it, always: Act with integrity and take responsibility to deliver with purpose.
- We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact.
- We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress.
Equality and inclusion
TSA Riley is an Equal Opportunity Employer. We welcome applications from candidates who are interested in working with us but are not able to commit to a full-time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application.
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