Service Coordinator-Technical Operations
- Ref: 4890
- Permanent
- Nottingham
Service Coordinator-Technical Operations (Nottingham)
Harper Recruitment Group is working in partnership with a leading techorganisation based in Nottingham. We are looking for a Service Coordinator to support the operational flow of telecoms equipment across the business. You will play a key role in ensuring devices, network hardware and engineering materials are accurately prepared, tracked and distributed to support field engineering, customer provisioning and network deployment.
Key Responsibilities
- Processing internal equipment requests, engineer orders and customer fulfilment tasks.
- Coordinating with customer support and network teams to ensure equipment is working correctly.
- Check stock and available asset management and audit compliance.
- Maintaining accurate asset tracking, serial number control and stock records.
- Preparing engineer kits and supporting day-to-day operational workflows.
- Identifying opportunities to streamline fulfilment processes and improve service levels.
Qualifications
- Experience in a technical operation is beneficial.
- Strong attention to detail, particularly with asset tracking and serial numbers.
- Confident using digital systems, handheld devices and inventory tools.
- Organised, reliable and able to work in a structured, service phone and email environment.
- Good communication skills and the ability to work collaboratively across teams.
Benefits
- Exposure to service operations, technical deployment and customer provisioning.
- Training on telecoms equipment, systems and compliance processes.
- Opportunities to develop skills in asset management and operational support.
- Supportive, collaborative working environment focused on service quality.
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