Senior Delivery Manager - B2B
Waterloo – Hybrid Working. Full Time. Permanent. Grade 4.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Senior Delivery Manager in Technology, you will be responsible for delivering high‑value, complex initiatives across all areas of technology. You will work in collaboration with the business to understand their needs, drive results and deliver excellence. You will manage risks, issues and budget, and ensure that initiatives are delivered to schedule, budget, scope, and the highest quality standards. You will also work in a collaborative way with multiple third parties and matrix teams, and foster a culture of innovation, agility, and continuous improvement.
We’re looking for someone to work alongside our Currys Business teams to deliver projects and continuous improvement backlog items which drive customer and colleague benefit. We are seeking someone with experience of landing changes to platforms and systems using both agile and waterfall delivery within the Retail industry. Experience in the B2B industry is also desired.
Role overview
- Take responsibility for the management of and successful execution of high-value Technology and Transformation initiatives up to £3m in value spanning across multiple business domains
- Work in collaboration with initiative sponsors and key stakeholders within the business Currys Business team to ensure shared ownership for the delivery of outcomes
- Lead cross-functional change into the organisation through the application of best-in-class project, programme and change management
- Own stakeholder relationships and engage the business more broadly with change communications
- Manage high performing delivery teams, with good knowledge management, who work in collaboration with the business
- Manage the performance of the internal and external suppliers
- Establish and sustain an effective governance framework to ensure the appropriate level of oversight and control is in place across your initiatives
- Take ownership for key deliverables across the delivery lifecycle and apply appropriate methodologies to support the achievement of wider aims and objectives:
- Own and maintain the comprehensive plan, status updates, risk & issue logs using our PMO tool Planview
- Manage and communicate interdependencies clearly
- Own and maintain the initiative budget and forecast
- Update and maintain the governance and portfolio level reporting of your initiatives
- Manage schedule and resource dependencies
- Co‑ordinate the definition and delivery of detailed business requirements through collaboration with the business, IT and other 3rd parties
- Ensure that realistic and accurate estimates of costs, timescales, quality and resource requirements are agreed and proactively manage any deviations through to initiative closure (utilising formal change control and impact assessments where required).
What we are looking for
- 4+ years project or programme management experience
- Experience of delivery in large complex organisations, such as FTSE250 companies or top tier professional services
- Strong commerce / Retail implementation experience beneficial
- Knowledge and experience of relevant project management methodologies, development life cycles e.g. Waterfall, Agile and Continuous Improvement
- Expert knowledge of financial forecasting and budget management and control
- Experience implementing projects utilising common enterprise-scale technology platforms such as Mulesoft, Oracle, Salesforce, and Microsoft Azure
- Experience in managing 3rd party vendors and working with outsourced partners
- Proven ability to communicate to stakeholders at the appropriate level and build effective working relationships (will often need to have technical discussions with product owners to articulate design solutions or reconfirm requirements)
- High level of resilience and extremely strong organisational skills required to manage multiple teams
- Effective influencer and negotiator, able to operate well in both structured and unstructured environments
Why join us
Join our team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on‑going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Equal Opportunities
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.
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