Location: Ossett, Wakefield, West Yorkshire : Driving licence essential
Salary: A GBP 35,000 to A GBP 40,000 + Pension and Healthcare Plan
Hours: Full:time, 37.5 hours per week (Monday to Friday, 9am to 5pm)
About Us
WABSYS is a well:established, security:focused IT solutions provider based in West Yorkshire. With a strong reputation for delivering reliable, high:quality IT services, the business is continuing to grow : creating an opportunity for an experienced IT Support Engineer to join the team.
Job Overview
This is a varied, hands:on role where no two days are the same. You will be supporting a range of clients, diagnosing and resolving technical issues, and getting involved across networking, servers, and cloud:based systems.
The successful candidate will be someone who enjoys problem:solving from first principles and takes pride in seeing issues through to resolution. The role is primarily office:based, with a strong focus on remote support.
Occasional travel to client sites may be required where necessary; however, this is infrequent and not a core part of the role. As such, the position is primarily office:based rather than field:based.
Please note: A full UK driving licence and access to your own vehicle is essential. While occasional travel to client sites within a 50:mile radius may be required, this is infrequent and mileage is reimbursed.
Responsibilities
- Provide 2nd / 3rd line IT support across a varied client base
- Troubleshoot and resolve issues across servers, networks, and end:user systems
- Manage and support Microsoft 365 and Azure environments
- Maintain and administer servers, domains, and group policies
- Support virtualised environments (Hyper:V)
- Assist with network configuration and ongoing maintenance
- Contribute to cyber security standards, including Cyber Essentials
- Use scripting (e.g. PowerShell) to improve efficiency and automation
- Deliver a high level of customer service, primarily remotely with occasional on:site support when required
Skills And Experience
- Strong experience in IT support (2nd or 3rd line level)
- Solid understanding of networking, servers, and operating systems
- Microsoft 365 and Azure administration experience
- Experience with Group Policy and domain management
- Strong PowerShell scripting skills
- Familiar with Windows 11, Windows Server 2019 and Linux
- Understanding of cyber security principles
- Experience with scripting or programming (e.g. APIs, HTML, JSON) is desirable
- Excellent attention to detail
- Knowledge of Hyper:V virtualisation
About You
- Naturally curious with a genuine interest in technology
- Enjoy solving problems and getting to the root cause
- Able to work independently and manage your own workload
- Strong communicator, comfortable working with a range of clients
- Keen to learn and stay up to date with new technologies
Benefits
- Competitive salary of A GBP 35,000 to A GBP 40,000
- Pension scheme
- Healthcare plan
- Mileage reimbursement for occasional site visits
- A supportive environment where your input and ideas are valued
- Opportunity to work across a wide range of technologies and clients
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