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Job ID: 2495
Department: Application Management
Job Category: Technical Specialist / Manager
Location: Liverpool, GB, L3 1NW; Glasgow, GB, G2 1EH; London, GB, EC2V 7QN
Date: 30 Apr 2026
Division: Technology
Contract: Permanent
Hiring Manager: Christopher Coleman
Working pattern: Hybrid
About the Role
The Salesforce Developer / Application Engineer (Financial Services Cloud, Data 360 / Data Cloud & Marketing Cloud) is responsible for building and supporting Salesforce solutions across Financial Services Cloud (FSC) and client engagement capabilities, as Rathbones re‑platforms the end‑to‑end client lifecycle and evolves its marketing and activation architecture.
The role is primarily a core Salesforce engineering role, with additional focus on enabling compliant, data‑driven client engagement. The successful candidate will bring strong Salesforce development skills, experience of Marketing Cloud Engagement, and working knowledge of Data 360 / Data Cloud concepts to support the transition toward Marketing Cloud Next / Advanced, including segmentation and activation use cases
What you’ll be responsible for
- Build and enhance Salesforce solutions using a combination of declarative configuration and programmatic development, aligned to Salesforce and FSC best practice.
- Develop and maintain functionality using Lightning Web Components (LWC), Flows and integrations, following established coding standards.
- Work closely with the Marketing team to enable client engagement use cases, including:
- configuring and supporting campaign setup, audience management and targeting;
- building and maintaining nurture journeys / lifecycle journeys (e.g., onboarding, service updates, retention, event communications);
- supporting content delivery requirements (templates, personalisation inputs, dynamic content needs) in partnership with marketing colleagues;
- ensuring marketing activity is underpinned by accurate CRM data, preferences and compliant suppression logic.
- Contribute to the evolution from Marketing Cloud Engagement to Marketing Cloud Next / Advanced, supporting modern, data‑driven activation and orchestration patterns.
- Support Data 360 / Data Cloud use cases that enable segmentation and activation by collaborating on:
- data ingestion from Salesforce and external sources;
- mapping / harmonisation into a consistent data model;
- identity resolution to unify client profiles;
- creating/maintaining segments and supporting activation outcomes to channels.
- Build and support integrations between Salesforce, Data Cloud and marketing/engagement platforms using APIs and agreed integration patterns.
- Work closely with Product Owners, Business Analysts, UX and the Lead Developer to translate business and regulatory requirements into effective technical solutions.
- Participate in testing, deployment and release activities using Copado, ensuring quality, traceability and adherence to CI/CD standards.
- Troubleshoot defects and production issues across Salesforce, FSC and marketing/activation‑related functionality.
- Ensure solutions are delivered with appropriate consideration for data security, consent, regulatory obligations and long‑term maintainability.
- Contribute to documentation and knowledge sharing to support in‑house ownership of the platform
About you
If you meet some of these criteria and are excited about the role, we encourage you to apply
- Proven experience developing solutions on the Salesforce platform, with a strong focus on hands‑on delivery in complex environments.
- Solid programmatic Salesforce development skills, including Lightning Web Components (LWC), SOQL/SOSL and Flows.
- Experience working with Salesforce Financial Services Cloud, or similarly complex Salesforce data models
- Practical experience supporting or enabling solutions involving Salesforce Marketing Cloud Engagement, particularly from a technical, data or integration perspective, rather than campaign operations.
- Experience working with marketing teams to enable campaigns, nurture journeys and content delivery, ensuring they are underpinned by accurate CRM data, segmentation and consent controls.
- Working knowledge of Data 360 / Salesforce Data Cloud fundamentals, including:
- Data ingestion concepts and source awareness
- Mapping and harmonisation into a unified data model
- Identity resolution concepts to support unified client profiles
- Segmentation and activation concepts to downstream channels
- Understanding of how client data, preferences and consent are used to support compliant client communications in a regulated environment.
- Experience designing, building or supporting Salesforce integrations using REST/SOAP APIs and integration frameworks.
- Familiarity with Agile delivery methods and working within a product‑led team.
- Experience using CI/CD and deployment tools, ideally Copado.
- Strong analytical and problem‑solving skills, with attention to detail.
- Salesforce Platform Developer I certification (or working towards)
Preferred
- Experience delivering Salesforce solutions within financial services, wealth management or other regulated industries.
- Exposure to Marketing Cloud Next / Advanced concepts, particularly where enabled by Data Cloud‑driven segmentation and activation.
- Hands‑on experience supporting Data Cloud configuration activities
- Salesforce Financial Services Cloud Accredited Professional, Data Cloud or Marketing Cloud‑related certification
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