Role: Data Analyst
Location: Leeds, LS15 8GB. We operate a hybrid schedule, 1-2 days in the office per week.
Salary: £35,000 – £45,000 per annum DOE, plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: Monday – Friday 37.5 hours per week. We work on a core hours principle. Our core hours are 09:30 – 16:00; you can work around these to suit you!
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We are a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from requests through delivery. We are Great Place to Work certified and a certified B Corp, meeting high standards of social and environmental responsibility. Our people are fundamental to our success and we aim to be a world‑leading, patient‑centric digital healthcare provider.
We are seeking a highly motivated Data Analyst to join the Private Medical Services (PMS) data team. This role will focus on the development, maintenance, and enhancement of a comprehensive reporting suite that supports the Private Medical Services area of the business. The Data Analyst will play a critical role in analysing and interpreting complex datasets across multiple sites, working closely with a wide range of stakeholders and cross‑functional teams.
Why you’ll love working with us
Financial security & rewards
- Competitive contributory pension
- Occupational sick pay
- Long‑service awards and refer‑a‑friend bonuses
- Professional registration fees covered (GPhC, NMC, CIPD and more)
- Cycle to Work and Green Car schemes (subject to eligibility)
Family‑friendly
- Enhanced maternity and paternity pay
- Flexible hybrid working to help balance work and home life
Health & wellbeing
- Private healthcare insurance at discounted rates (Aviva)
- Employee Assistance Programme and in‑house mental health support
- Access to discounted gym memberships via Blue Light Card and benefits schemes
- Regular health and wellbeing initiatives
Career growth
- Strong commitment to CPD, training and professional development
Time off & flexibility
- 25 days’ annual leave, increasing with service
- Buy and sell holiday scheme
Everyday perks & exclusive discounts
- Blue Light Card and employee discount platform
- Exclusive discounts at The Springs, Leeds
- 25% off health & beauty purchases
- 25% off Pharmacy2U Private Online Doctor services
Culture & community
- Regular social events throughout the year
What you’ll be doing
- Analyse Private Medical Services (PMS) data to deliver actionable insights that support business growth, operational efficiency, and improved customer outcomes
- Design, develop, and maintain automated dashboards and reports that track KPIs, site performance, and service metrics
- Provide advanced analytical support to stakeholders, using data to help achieve key business objectives and KPIs
- Identify opportunities to enhance existing PMS data and reporting, improving insight quality and the value of services offered to customers
- Monitor and evaluate the impact of implemented changes, tracking performance and recommending further improvements where required
- Translate complex datasets into clear, compelling insights and recommendations for cross‑functional and non‑technical stakeholders
- Act as a trusted data partner to stakeholders, supporting strategic decision‑making through robust analysis and reporting
- Ensure data quality, integrity, and consistency through strong governance practices and collaboration with data engineering teams
- Respond to ad‑hoc data and reporting requests, including analysis for senior leaders and Executive stakeholders
- Drive continuous improvement by staying up to date with analytics, eCommerce, and pharmacy industry trends, recommending new tools, technologies, and methodologies
Who are we looking for
- Proven experience using data visualisation and reporting tools such as Tableau, Power BI, and SQL
- Strong numerical and analytical skills, with the ability to interpret data accurately and confidently
- High level of IT literacy, with experience using business systems and the ability to quickly learn new tools and technologies
- Intermediate to advanced Excel skills, including data manipulation, formulas, and reporting
- Demonstrated ability to show drive, initiative, and proactivity, taking ownership of tasks and delivering outcomes independently
- Ability to work effectively both independently and as part of a wider team in a collaborative environment
- Strong organisational and prioritisation skills, with the ability to manage competing workloads and deadlines
- Excellent verbal and written communication skills, with the ability to explain data insights clearly to varied audiences
- Consistent focus on accuracy, attention to detail, and data quality, particularly in highly regulated or compliance‑driven environments
- Experience working in pressured or fast‑paced environments, delivering high‑quality outputs to tight deadlines
- Understanding of, and experience working within, company policies, ethical standards, and regulatory frameworks
- Experience within the healthcare sector is desirable but not essential
- Bachelor’s or Master’s degree in a relevant field such as Data Analytics, Mathematics, Statistics, Computer Science, or similar
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
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