Company: Cummins Inc.
Location: Redditch
Job Description:
Cummins Inc. seeks a talented Contact Center Analyst in Redditch, UK, to enhance customer service through extensive data analysis and reporting. The ideal candidate will leverage advanced Excel and Power BI skills to provide performance insights, collaborate across teams, and support continuous improvement initiatives. A degree in a relevant field is required along with strong prior experience in similar roles. This role is pivotal in shaping data-driven decisions and improving overall customer satisfaction.#J-18808-Ljbffr…
Posted: May 2nd, 2026