Overview
Our Borrowing Collective is building innovative, responsible lending products that give customers greater transparency, flexibility, and control over their money. You’ll be working on Monzo’s credit card products, helping to design, optimise, and grow our lending strategies.
This is a high-impact, cross‑functional environment where you’ll partner closely with Product, Engineering, Data Science, Finance, and Risk & Control to deliver sustainable, profitable, and responsible growth across our credit card offerings.
You’ll operate at the intersection of credit risk, commercial performance, and customer experience, ensuring Monzo’s credit card products remain sustainable, competitive, and customer‑focused as they scale.
Responsibilities
- Design and refine credit underwriting and limit strategies to optimise risk and growth
- Analyse portfolio performance (arrears, utilisation, revenue, losses, vintage curves) and identify actionable insights
- Build and interpret NPV and profitability models to inform strategic decisions
- Develop segmentation frameworks to identify revenue and risk pressure points
- Lead analytical deep dives into portfolio trends and emerging risks
- Partner with Product and Engineering teams to design and test new features and strategy changes
- Evaluate the commercial and customer impact of pricing, eligibility, and limit decisions
- Present clear, structured recommendations to senior stakeholders
- Support regulatory and governance requirements, ensuring strategies align with policy and risk appetite
Qualifications
- Experience in unsecured lending, ideally within credit cards
- A strong understanding of credit card economics (APR, utilisation, interchange, revolving behaviour, cost of funds, losses). Experience modelling rewards cards is a plus.
- Experience building or influencing credit strategies (e.g. underwriting, limit management, pricing)
- Strong analytical and data capabilities, backed up by technical coding skills. SQL is a must‑have, Python and Looker experience is a plus
- Experience working with NPV models, profitability analysis, and portfolio forecasting
- Confidence communicating complex analysis clearly to non‑technical stakeholders
- Experience collaborating cross‑functionally in a fast‑paced environment
- An interest in balancing risk, growth, and customer outcomes
Bonus Points
- Experience working in a regulated UK lending environment
- Exposure to IFRS9, stress testing, or capital modelling
- Experience in experimentation or strategy testing frameworks
- Experience working on business lending products
Locations & Flexible Working
Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles.
We love meeting in person, but there is no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable.
We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop‑offs, avoiding rush hour, or making time for what matters most.
Work the way that works for you at Monzo.
Our average process takes around 3–4 weeks but we will always work around your availability.
What’s in it for you
- Salary: £76,500 to £95,000 + incentive awards tied to your performance
- Relocation assistance to the UK
- Visa sponsorship where required
- Role can be based in London office, but we are open to distributed working within the UK (with occasional meetings in London)
- Flexible working hours and trust to work enough hours to do your job well, at times that suit you and your team
- Learning budget of £1,000 a year for books, training courses and conferences
- And much more – see our full list of benefits
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