Regional Support Manager - Clinical

Main duties of the job

In this role, you will focus on supporting the Regional Director to manage a group of care homes and achieve performance goals while ensuring operational efficiency. Key responsibilities include providing support in key homes, ensuring compliance with standards, managing transitions post-acquisitions, identifying problem areas, and recommending solutions to improve performance. The ideal candidate will embody the values of caring, supportiveness, honesty, respect, and accountability, with demonstrated experience in care home management, an active NMC Pin, and relevant qualifications.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, dedicated to providing meaningful life experiences for residents and staff. With over 100 homes across the UK, Avery promotes a culture of enrichment and empowerment, ensuring the later years of life are fulfilling as any other. They offer a supportive environment where staff members are celebrated and supported in their professional growth. Avery's commitment to exceptional care and their vision of 'creating meaningful lives together' makes it an ideal workplace for those passionate about elder care.

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day. Your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for an experienced and dedicated individual to join our award‑winning team as a Regional Support Manager – Clinical for the Cambridge, Peterborough, and Norfolk Area. If this sounds like the place for you, we'd love to hear from you!

About the role

Your focus as Regional Support Manager will be to support the Regional Director to manage a region/group of care homes to ensure achievement of performance targets together with optimum operational efficiency. Other responsibilities will include:

• Provide focus and support in key homes, ensuring appropriate compliance to standards, reporting and service delivery.
• Support the homes with the transition process following any acquisitions made by Avery.
• Identify problem areas and make recommendations to address these, in discussion/agreement with the Regional Director.
• Interpret information in support of regional performance against quality indicators. Make suitable recommendations to the Regional Director to address.

About you

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must have/be:

• Demonstrable experience in Care Home management roles.
• Active Nurse Qualification and an NMC Pin.
• Experience supporting homes on a regional level.
• Proven experience supervising staff and staff development.
• NVQ 5 or equivalent in Care for Care Homes.

Please note this role will require:

• DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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