My client is a family‑owned company that is the UK’s largest independent distributor of pneumatic, hydraulic, and fluid power solutions. Established over 50 years ago, they stock and distribute more than 20,000 products. With nationwide reach and a fantastic industry reputation for technical support and customer service, they are now looking to add an Internal Sales Support Engineer to their team.
They are seeking an Internal Sales Support Engineer to support external sales engineers and clients both existing and new by providing technical sales support, preparing quotations, processing orders, and delivering an exceptional level of customer service.
Internal Sales Support Engineer
£27,000 – £38,000 DOE, 23 days holiday + Bank Holidays, pension, EMP, medical care.
Preston
Monday to Friday work (8am – 5pm)
Your responsibilities will include but not be limited to
- Provide internal technical and sales support to customers and external sales engineers
- Prepare accurate quotations and pricing based on customer specifications and requirements
- Process, track, and manage sales orders to ensure timely and accurate fulfilment
- Handle inbound customer enquiries, offering product guidance and application support
- Qualify customer requirements and recommend appropriate products and solutions
- Maintain accurate customer records within CRM systems
- Support sales growth through proactive follow‑ups and customer engagement
- Liaise with suppliers, warehouse, and logistics teams to ensure seamless order delivery
- Contribute to continuous improvement of sales processes and internal workflows
To apply you MUST have or hold:
- Experience in internal sales, sales support, or a technical engineering environment
- Strong communication skills with confidence in phone‑based customer interaction
- Good technical understanding and the ability to interpret customer requirements
- Highly organised, detail‑oriented, and comfortable managing multiple tasks
- Good communication skills both written and verbal
- Customer service focused.
- Confident working with various levels of clients, colleagues and suppliers.
- Proficient in CRM systems and Microsoft Office (Excel, Word, Outlook)
- A proactive, solutions‑focused mindset with a strong customer‑service ethos
- Previous experience in fluid power, hydraulics, pneumatics, or industrial components would be advantageous, but is not essential for the right candidate.
- Hungry to develop as training will be provided to further your career.
The role is ideal for someone with a technical or engineering background who enjoys combining customer interaction with problem‑solving and internal sales.
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