Multi‑Skilled Service Engineer – Electrical Bias
West Quay Shopping Centre, Southampton – Site based position.
Location: West Quay, Southampton (Site Based)
Core Hours: Monday – Friday, 8:00am – 5:00pm
Position Overview
You will be responsible for maintenance and reactive duties at this premier retail destination.
Maintenance & Operations
- Carry out planned and reactive maintenance in accordance with company PPM and task schedules
- Undertake PPM activity in a quality, professional manner
- Use and complete CAFM system accurately
- Undertake reactive maintenance works as directed by Help Desk and/or management team
- Manage JLL sub-contractors whilst working on site
Reporting & Documentation
- Production of technical and situational reports as required
- Writing activity reports in line with company procedures accurately and timely
- Provide accurate timesheet information weekly and on time
- Proactively assist management team to produce quotations by providing accurate information for extra works
Team & Client Relations
- Be part of the current shift team (Early, late & weekend)
- Communicate clearly and effectively with team members and clients at all times
- Attend team meetings/briefings
- Ensure the company is presented in a positive light at all times
- Provide first line out of hours call out for the site
Technology & Compliance
- Proactively use technology systems to ensure contractual compliance
- Carry out works in a professional and proactive manner
- Escalate major site issues or incidents to line manager immediately
- Perform additional duties on site as requested
Health, Safety & Quality
- Understand requirements of all relevant Health, Safety, Environmental and Quality legislation
- Ensure materials and equipment are handled, stored and used with due regard to relevant legislation
- Actively participate in health and safety processes including accident investigation, reporting, risk assessments and auditing
- Co‑operate with the company to fulfil moral and legal duties and obligations
Technical Qualifications (Essential)
- Electrical Engineering apprenticeship / NVQ or C&G (Essential)
- 18th Edition IEE: Wiring and Installation (Essential)
- Ability to attain 18th Edition through additional training if you have 17th Edition
- Knowledge of air conditioning, ventilation, extraction, plumbing and general fabric
Experience Requirements
- Minimum 5 years relevant experience in Commercial environment
- Experience working in retail or shopping centre environments preferred
Skills & Competencies
- Excellent communication skills and ability to deal with all levels of staff
- Proactive approach to achieving the highest standard of operation
- Good IT and report writing skills
- Ability to work under pressure whilst remaining calm, clear thinking and able to deliver required services within given time constraints
What This Role Offers
- Opportunity to work with a leading global real estate services company
- Site‑based role with variety and challenge
- Professional development and training opportunities
- Collaborative team environment
- Career progression within JLL Workplace Management
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