Primary Details
Time Type: Full time | Worker Type: Employee
Product Development Technician
Role Highlights
- Stafford, with hybrid working
- 12 month fixed term contract
The Opportunity
We’re excited to offer an opportunity for a Product Development Technician to join our team based in Stafford on a 12 month fixed term contract. The purpose of this role is to work across our SME E-Trade offering to enact change to the product suite, ensuring that all our E-Trade products are fit for purpose and aligned with business plan objectives. Whether you’re looking to build on existing insurance experience or pivot your career into Product Development, this is a fantastic opportunity to grow your career in the insurance industry!
About QBE
At QBE, we get to the heart of what matters for our customers. We do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
Your new role
Project delivery
- Own end-to-end delivery of E‑trade product changes, aligned to business plan objectives
- Work closely with internal teams (E‑trade, Underwriting, Pricing, Actuarial, IT and MI) to agree scope, requirements, risks and progress
- Liaise with external partners (Acturis, Polaris and other software providers) to deliver to QBE requirements, on time and within budget
- Lead and oversee testing, including creation of test packs to ensure accuracy and minimise risk
- Provide technical support to outsourced UAT providers where applicable
- Ensure all changes meet required governance and control standards
Agile & BAU delivery
- Enable smaller, more frequent product changes through agile ways of working
- Monitor system integrity, including data uploads, to support uninterrupted trading and data flow
- Investigate BAU issues and upload failures, co‑ordinating resolution with internal and external stakeholders
Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.
About you:
- Some relevant work experience in Insurance in a Business Analyst/Systems Analyst/Product Technician/Underwriting support role (or similar)
- Proactive and clear communication
- Rigorous attention to detail
- Experience working to deadlines
- Internal and external stakeholder management at varying levels of seniority
- Testing and project management experience would be ideal
Skills
- Analytical Thinking
- Commercial Acumen
- Communication
- Critical Thinking
- Customer Service
- Detail-Oriented
- Digital Marketing
- Distribution Management
- E-Commerce
- Intentional collaboration
- Managing performance
- Regulatory Compliance
- Risk Management
- Strategic Management
- Team Management
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent
Awards & Recognition
- Insurance Post British Insurance Awards 2025 – Winner: Commercial Lines Insurer of the Year
- Insurance Post British Insurance Awards 2025 – Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
- Insurance Post British Insurance Awards 2023 – QBE rated as a 5-Star Employee
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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