Product Support Engineer - Rail
Location: Stoke Gifford (Depot Based) - Bristol
Employment: Full Time, Mon - Fri
Job Description
The Product Support Engineer will conduct and support routine maintenance and repairs on mtu rail products to the standard specified in approved manuals and in accordance with contract requirements. The role reports to the Site Team Leader or Site Supervisor.
What you will be doing:
- Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
- Actively participate in ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.
- Conduct planned maintenance tasks in accordance with the operating instructions.
- Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customer’s equipment.
- Undertake fault finding and repair when required using appropriate technical information (e.g. technical drawings and fault finding guides).
- Complete relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.
- Proactive involvement in the company’s HSQE management processes.
- Maintain cleanliness of the SGB onsite facilities.
- Attend local and factory training courses when necessary to ensure skills remain current.
- Any other related activities reasonably required e.g. to cover work in another depot.
- Accurately report parts used during service work as per internal processes to ensure stock is effectively controlled and accounted for.
- Make effective use of IT systems such as Go Care, C4S, eWeb, Go Manage, Go, Diasys, Outlook etc.
Position Qualifications
- From an engineering background.
- NVQ Level 2 in Engineering or Equivalent.
- Outstanding safety awareness.
- Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal.
Preferred Requirements
- Proactive and with good initiative.
- Strong organising skills and a flexible attitude.
- Works well with others.
Contract Type
Permanent
Rolls-Royce is committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
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