Position: Supply Chain Coordinator
Location: Dartford
Salary: GBP28,000 - GBP32,000
Client: A well‑established international organisation seeking a Supply Chain Coordinator to join their UK operations.
The business plays a key role in distribution and coordination of goods through its supply network, working closely with suppliers and partners connected to major UK ports.
The role sits within a busy operational environment, supporting the flow of products from supply through to delivery and ensuring smooth coordination between internal teams, customers, and external logistics partners.
Job Overview
- Managing end‑to‑end customer order processing, ensuring timely and accurate fulfilment from order receipt through to delivery and invoicing.
- Ensuring continuous communication of product availability and lead times between Customer Service, Transport, Warehouse, Expediting, and Procurement teams.
- Processing orders including non‑available items, raising purchase orders for stock and suppliers/subcontractors where required.
- Maintaining and updating ETA information for incoming purchase orders and supporting order fulfilment planning.
- Initiating customer deliveries by communicating requirements to dispatch or external service providers.
- Coordinating shipment processing, including allocation of charges, printing pick lists, scanning delivery notes, and creating invoices for completed orders.
- Liaising with Customer Service to provide accurate and timely updates on order status, including delays, charges, and availability.
- Providing warehouse teams with complete and up‑to‑date delivery instructions, including timing and location.
- Tracking quotes and orders with "Awaiting approval" status and ensuring timely follow‑up.
- Preparing cost and pricing information to support final invoicing of services performed.
- Maintaining control reports, system updates, and accurate documentation across all order processes.
- Supporting other departments with stock and purchase order requirements as needed.
- Ensuring systems are accurately updated at all times, including order status, charges, and delivery milestones.
- Acting as a central coordination point for operational communication across departments.
- Any other duties as required by management within reasonable scope.
Job Requirements
- Previous experience in supply chain, logistics coordination, warehouse operations, or order management role.
- Experience working in a fast‑paced operational or logistics environment (warehouse / supply chain / distribution preferred).
- Strong organisational skills with the ability to manage multiple orders and priorities simultaneously.
- Excellent communication skills with the ability to work across multiple departments and stakeholders.
- Strong problem‑solving ability with a proactive approach to operational issues.
- Good IT skills, including confident use of Excel and order management systems.
- Experience working in a multinational or cross‑functional environment (beneficial).
- Knowledge of supply chain, procurement, or logistics processes (beneficial).
- Ability to travel if required and maintain valid passport.
Salary & Benefits
- GBP28,000 - GBP32,000 (Depending on Experience)
- Full‑time, permanent, Monday-Friday (08:30 - 4:30)
- Office based but with a possibility of one day working from home
- 25 days holiday plus bank holiday. Option to buy and sell 5 days holiday.
- Training & Certification Opportunities
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