{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Team Leader – V S Manchester (N115788)”, “description”: “
Job Description
23.25 hrs per week. Monday 14:15 – 22:45, Thursday 09:30 – 18:00, Saturday 13:15 – 21:45.
About The Role
As a Team Leader at Victoria’s Secret you’ll work alongside a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Responsibilities
- Customer Experience – Deliver an exceptional customer experience by assisting customers in finding the right products and completing their purchases at the till.
- Brand Bra Experience – Provide the brand bra fitting experience and give expert advice on sizing and style options.
- Visual Merchandising – Own the merchandising and presentation of products, helping customers discover items they need and would not otherwise consider.
- Lead by Example – Energise the team, ensure all necessary resources are available, and maintain high brand standards to give every customer a personalised experience.
- Store Targets – Support the management team in achieving key KPIs across the store, focusing on sales growth and profitability.
- Store Standards – Maintain front‑ and back‑store standards, manage deliveries, replenishment, loss prevention, and adhere to health & safety procedures.
- Store Operations – Carry out opening and closing activities, including key holder duties as per company procedures.
- Executing the New – Support new product launches, floor set moves, and store audits, ensuring all team members are trained and ready to complete required tasks.
About You
- Passion for Retail – You love both front‑ and back‑of‑house retail, creating a unique experience for every customer.
- Love the Customer – You are eager to develop your customer service skills and product knowledge through learning programmes.
- Relationships That Count – You value building strong relationships with teammates and customers.
- Collaborate with Purpose – You engage with purpose, collaborating and developing your team to share enthusiasm for the brand.
- Team Player – You are flexible, supportive, and contribute to a positive working environment.
- Fast is Fun – You thrive in a busy environment, multitask, problem solve, and collaborate with others to get things done.
Benefits
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in‑store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities and on‑the‑job training.
- Core benefits such as pension contributions and life assurance.
Company: Next
Location: Greater Manchester
Job Description:
Job Description
23.25 hrs per week. Monday 14:15 – 22:45, Thursday 09:30 – 18:00, Saturday 13:15 – 21:45.
About The Role
As a Team Leader at Victoria’s Secret you’ll work alongside a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Responsibilities
- Customer Experience – Deliver an exceptional customer experience by assisting customers in finding the right products and completing their purchases at the till.
- Brand Bra Experience – Provide the brand bra fitting experience and give expert advice on sizing and style options.
- Visual Merchandising – Own the merchandising and presentation of products, helping customers discover items they need and would not otherwise consider.
- Lead by Example – Energise the team, ensure all necessary resources are available, and maintain high brand standards to give every customer a personalised experience.
- Store Targets – Support the management team in achieving key KPIs across the store, focusing on sales growth and profitability.
- Store Standards – Maintain front‑ and back‑store standards, manage deliveries, replenishment, loss prevention, and adhere to health & safety procedures.
- Store Operations – Carry out opening and closing activities, including key holder duties as per company procedures.
- Executing the New – Support new product launches, floor set moves, and store audits, ensuring all team members are trained and ready to complete required tasks.
About You
- Passion for Retail – You love both front‑ and back‑of‑house retail, creating a unique experience for every customer.
- Love the Customer – You are eager to develop your customer service skills and product knowledge through learning programmes.
- Relationships That Count – You value building strong relationships with teammates and customers.
- Collaborate with Purpose – You engage with purpose, collaborating and developing your team to share enthusiasm for the brand.
- Team Player – You are flexible, supportive, and contribute to a positive working environment.
- Fast is Fun – You thrive in a busy environment, multitask, problem solve, and collaborate with others to get things done.
Benefits
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria’s Secret, Next, Gap in‑store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities and on‑the‑job training.
- Core benefits such as pension contributions and life assurance.
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Posted: May 2nd, 2026