Warehouse Team Leader-Nights

Company: ao.com
Apply for the Warehouse Team Leader-Nights
Location: Stoke on Trent
Job Description:

Salary: £32,420.57 per annum

Shift pattern: 4 on 4 off.

Hours: 40.25 hours per week.

Start and finish time: 6.00 pm – 6.00 am.

Job Type: Full time and permanent contract.

Location: Unit 1, G-Park Stoke, Meir, Stoke-On-Trent, Staffordshire, ST3 7TU.

Here’s What You’ll Be Doing

  • Monitor the quality of work that our operatives carry out and manage performance.
  • Ensure products are handled correctly and in line with manual handling guidelines.
  • Complete investigations and rectify any possible discrepancies.
  • Take responsibility for administration duties, where needed.
  • Provide support with HR functions such as disciplinary meetings fairly and consistently.
  • Be responsible for the site’s cleanliness and maintenance.
  • Keep track of your team’s performance and be able to offer upskilling opportunities.

Qualifications and Experience

  • Have a good understanding of safe loading and manual handling techniques.
  • Experience supporting and training new starters, especially around Safe Systems of Work and key Health & Safety basics.
  • Clear, confident communication, sharing priorities, giving great handovers, and keeping operations flowing.
  • A hands‑on team player, who can organise tasks, support colleagues, and get stuck in.

Benefits

  • Holidays: 24 days
  • Pension: contribute 5% of your annual salary and we do the same, giving you a little extra support for the future
  • Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre‑sale access!
  • Health & Wellbeing: Discounted gym membership, and our Help @Hand scheme give you access to virtual GPs, Mental Health support and much more.
  • Discounts: Exclusive discounts across our product range
  • Family leave: Enhance maternity, paternity and adoption leave.

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Posted: May 2nd, 2026