Band 7 Facilities Manager (Patient Services) | Birmingham Community Healthcare NHS Foundation Trust

We are seeking an experienced and motivated Facilities Manager (PatientServices) to provide strong operational leadership and professional oversight across a portfolio of in‑house facilities services. This is a key role ensuring our patient‑facing environment remains safe, compliant, and of high quality.

The postholder will support the wider leadership team and deputise for the DeputyHead of Facilities as required.

As Facilities Manager, you will be responsible for the operational management and performance of the following services:

• Housekeeping/Domestic Services
• Portering
• Switchboard/Reception
• Inpatient & Retail Catering

You will provide visible leadership across multiple sites; motivate & develop multidisciplinary teams ensuring services operate effectively seven days per week, including late‑evening operations. You will ensure appropriate management and supervisory arrangements are in place to maintain robust business continuity across all functions.

Key responsibilities

• Leading, motivating, and developing diverse facilities teams.
• Ensuring compliance with NHS Cleanliness Standards, NHS Food & Drink Standards, and all relevant legislation.
• Managing budgets, service performance, and KPIs.
• Driving innovation, service development, and continuous improvement.
• Ensuring safe, high‑quality, patient‑focused service delivery.

Why Join BCHC?

You’ll play a key role in shaping a dynamic and fast paced Facilities team that enables excellent care for our communities. Expect a supportive leadership team, opportunities to innovate, and the benefits and stability of working within the NHS.

Additional Requirements

• Ability to travel across Trust sites.
• Commitment to safeguarding, safety, inclusion and Trust values.

About You

We are looking for an experienced, resilient, and proactive leader with:

• Proven experience managing facilities services within a healthcare setting or similar complex environment.
• Strong knowledge and practical application of NHS Cleanliness Standards and NHS Food & Drink Standards.
• Experience managing portering and switchboard services across multiple sites.
• A track record of leading diverse teams, improving services, and achieving performance targets.
• Excellent communication, organisational, and problem‑solving skills.

Person Specification

Please refer to the full Person Specification for detailed essential and desirable criteria.

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