Freight Co-ordinator

Reports to: Operations Manager (Freight Forwarding)

Roles & responsibilities

• Co-ordinate all international and/or domestic air, ocean and road freight imports/exports in accordance with company processes and in compliance with all HMRC regulations.
• Customs clearance and consultancy.
• Preparing multi‑modal freight quotations.
• Liaising with overseas clients and agents, completion of all required shipping documentation such as airwaybills, bills of lading and CMR notes.
• GRN and coding of all departmental purchase invoices.
• Preparation of sales invoices, e‑filing and other administrative tasks as required.
• Provide support during supplier negotiations ensuring value for money whilst retaining excellent customer service for the client and Petersons.
• Assist with the preparation of month‑end financial close out.
• Follow the principles of the integrated safety management within Petersons and its clients and take personal responsibility for Health & Safety.

Performance Measure

• Performance against KPI’s such as accuracy of bookings, quotes, billing and quote conversion.
• Control of jobs as per client instructions, ensuring that everything is accurately completed on time and on budget.
• Accuracy of information given to client and job tracking.
• Comply with all of Peterson’s processes, HMRC regulations and Incoterms.
• Client and inter‑departmental feedback.

Qualifications and Experience

• Minimum Maths & English Standard Grade (or equivalent).
• Minimum 2 years Freight Forwarding or Airline Handling operational experience.
• Knowledge of HMRC systems.
• Competent in Microsoft Office packages.
• Commercially aware.

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